Brokers  /  XTB

XTB

Low riskForex / CFD broker
🇬🇧 United Kingdom · 5-10 years · since 2017-12-20 · XTB Limited
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Independent ratingshow third parties score this broker
WikiFX7.53/10
Trustpilot3.6/5
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XTB operates in your country (United States) — but holds no local license. You’d likely be onboarded under an offshore entity, which means weaker fund protection. Confirm which entity before depositing.
20
Low risk
Scam Risk Scoremonitored · 2026-07-28
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): CYSEC, FCA
  • 16 user exposure/complaint reports filed
  • Withdrawal complaints in ~16% of recent reviews
Exit Risk
49/100
171 reviews in the last 3 months, 23% negative, 15 withdrawal complaints
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment208%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameXTB Limited
Headquarters🇬🇧 United Kingdom
Founded2017-12-20
Years operating5-10 years
Employees0
Official websitextb.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
Level 9, One Canada Square, Canary Wharf, E14 5AA, London, United Kingdom

Regulation & licenses · 4

RegulatorLicense typeLicense No.RegionStatus
CYSECMarket Making License (MM)169/12CyprusRegulated
FCAForex Execution License (STP)522157United KingdomRegulated
BAPPEBTIForex Trading License (EP)003/BAPPEBTI/SI/08/2020IndonesiaRegulated
ICDXDerivatives Trading License (EP)196/SPKB/ ICDX/DIR/III/2020IndonesiaRegulated

Review analysis AI

The real-review picture for XTB is mixed but skews negative in key operational areas. While many users find the platform intuitive and appreciate free trading fees, a substantial number report serious issues with withdrawals being blocked, slow customer support, and frustrating KYC processes, especially for non-UK residents. Withdrawal-related complaints number 52, and multiple users accuse the broker of being a scam due to difficulty accessing funds. Despite a low scam risk score from aggregated data, the volume and consistency of negative experiences in withdrawal, support, and trust suggest that prospective traders should approach with caution.

Best for
  • Novice investors looking for a fee-free stock trading app
  • Traders comfortable with digital verification and UK regulation
Not for
  • Traders requiring reliable quick withdrawals
  • Non-UK residents or freelancers who may face KYC hurdles
  • Those who need responsive customer support
Period:
What users complain about
What users praise
Where reviewers are from
🇬🇧 GB79
RO41
🇮🇩 ID28
🇦🇪 AE17
SK15
PT12
Positive vs negative · last 11 months Pos Neg
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Real user reviews

Where XTB operates

Active across 88 markets (by market presence). Licensing rarely covers all of them — where it isn’t locally licensed, you’re onboarded under an offshore entity with weaker protection.

🇵🇱 Poland EEA
🇨🇿 Czechia
🇵🇹 Portugal EEA
🇩🇪 Germany EEA
🇪🇸 Spain EEA
🇫🇷 France EEA
🇷🇴 Romania
🇺🇸 United States
🇧🇷 Brazil
🇮🇹 Italy EEA
🇨🇴 Colombia 2 complaints
🇻🇳 Vietnam 2 complaints
🇨🇱 Chile
🇸🇬 Singapore
🇨🇭 Switzerland
🇭🇺 Hungary EEA
🇹🇼 Taiwan 1 complaint
🇹🇷 Turkey
🇨🇾 Cyprus Licensed
🇬🇧 United Kingdom Licensed
🇮🇩 Indonesia Licensed
🇧🇴 Bolivia 1 complaint
🇪🇨 Ecuador 1 complaint
🇪🇬 Egypt 1 complaint

🇪🇺 Passported across 14 EU/EEA countries under its EU license.

Market presence: WikiFX SkyEye · complaints: our records · licensing: official registers. Where you’re accepted is set by the broker’s own terms — always confirm before depositing.

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What XTB says about itself as stated by the broker · not independently verified by FXCanary

Company Overview

XTB Limited states that it is a UK-registered online forex and CFD broker, with its registered office at Level 9, One Canada Square, Canary Wharf, London. The company emphasizes its multi-regulatory status and positions itself as a broker suitable for retail traders.

Regulation & Security

XTB claims to be regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 169/12, the UK Financial Conduct Authority (FCA) under license number 522157, and the Indonesian BAPPEBTI and ICDX under their respective licenses. The company asserts that these licenses provide a framework of oversight and client protection.

Trading Instruments

According to XTB, the broker offers access to 6,898 financial instruments, including stocks, ETFs, forex, indices, and commodities. The company markets its platform as a comprehensive solution for trading a wide range of assets.

Leverage and Spreads

XTB advertises leverage up to 1:500 and spreads starting from 0.5 pips. The company highlights zero commissions on CFD trading, positioning itself as a cost-effective option for frequent traders.

Platforms

The broker states that its trading platform is available on Mobile, Desktop, and Tablet devices. XTB emphasizes an intuitive and easy-to-use app designed for both beginners and experienced traders.

About XTB

Who Is XTB?

XTB Limited is a UK-based online broker specializing in forex and CFD trading. Founded on 20 December 2017, the company operates from its registered address at Level 9, One Canada Square, Canary Wharf, London E14 5AA. XTB positions itself as a multi-asset broker catering to retail traders globally.

The broker is part of the XTB Group, a well-known European brand with a presence in multiple jurisdictions. Despite its relatively recent incorporation in the UK, XTB leverages its group’s experience to offer a broad range of trading services.

Regulatory Framework

XTB holds several key regulatory licenses that provide oversight and client protection. In Europe, it is authorized by the Cyprus Securities and Exchange Commission (CySEC) under license number 169/12, and in the United Kingdom by the Financial Conduct Authority (FCA) under license number 522157. Additionally, it is regulated in Indonesia by BAPPEBTI (license number 003/BAPPEBTI/SI/08/2020) and ICDX (license number 196/SPKB/ICDX/DIR/III/2020).

These licenses require the broker to adhere to strict operational standards, including client fund segregation and negative balance protection where applicable. The FCA regulation, in particular, is often considered a mark of trustworthiness for UK retail traders.

Trading Instruments and Markets

XTB provides access to 6,898 financial instruments, covering a diverse range of asset classes. These include stocks, ETFs, forex pairs, indices, and commodities. The broker caters to both traders who prefer traditional instruments like forex and those interested in share dealing or ETF investing.

The broad selection allows traders to diversify their portfolios within a single platform. XTB continues to expand its instrument list, aiming to meet the needs of various trading strategies.

Leverage, Spreads, and Costs

XTB offers leverage up to 1:500, though this maximum is typically available only under certain regulatory jurisdictions. The broker advertises spreads from 0.5 pips on major forex pairs, and it charges zero commissions on CFD trading, making it attractive for high-volume traders.

Funding methods and withdrawal fees are not fully detailed in public materials, but users report that deposits are often free. Traders should review the specific cost structure applicable to their account type and jurisdiction before committing funds.

Trading Platforms and Tools

The broker’s trading platform is available on Mobile (iOS and Android), Desktop, and Tablet devices. XTB emphasizes a user-friendly app designed for both beginners and experienced traders, with features such as real-time charts, news feeds, and analytical tools.

The platform supports both CFD and share trading in one interface, allowing seamless switching between asset types. Educational content and market analysis are also integrated to assist traders in decision-making.

Account Opening and Funding

Opening an account with XTB involves an online application and identity verification (KYC). The process typically requires a valid passport, proof of address, and in some cases, evidence of funding source. While many users find the process straightforward, some non-UK residents or freelancers have reported delays and document rejections.

Deposit methods are not exhaustively listed, but bank transfers and cards are commonly used. Withdrawals are handled through the same methods, though multiple users have flagged difficulties in accessing funds—a point that prospective clients should investigate thoroughly.

Target Audience

XTB is aimed at retail traders seeking a low-cost entry into CFD and share trading. Its fee-free model on CFDs and stocks appeals to beginners and cost-conscious investors. The platform’s educational resources also target those new to trading.

However, the broker may not be ideal for traders who require responsive customer support or trouble-free withdrawals, as user reviews indicate these are common pain points. Freelancers and non-UK residents should approach the KYC process with caution.

Overview compiled by FXCanary from regulatory records and public data. full XTB review