Brokers  /  IG

IG

Low riskForex / CFD broker
🇬🇧 United Kingdom · 5-10 years · since 2017-09-07 · IG
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IG operates in your country (United States) — but holds no local license. You’d likely be onboarded under an offshore entity, which means weaker fund protection. Confirm which entity before depositing.
20
Low risk
Scam Risk Scoremonitored · 2026-07-28
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): ASIC, FCA, FSA, MAS
  • 16 user exposure/complaint reports filed
  • Withdrawal complaints in ~18% of recent reviews
Exit Risk
59/100
361 reviews in the last 3 months, 42% negative, 43 withdrawal complaints
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment208%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameIG
Headquarters🇬🇧 United Kingdom
Founded2017-09-07
Years operating5-10 years
Employees38
Official websiteig.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods · --
Withdrawal methods · --
InstrumentsForeign exchangeprecious metalsCFD
Registered address
Cannon Bridge House 25 Dowgate Hill London EC4R 2YA

Regulation & licenses · 8

RegulatorLicense typeLicense No.RegionStatus
ASICMarket Making License (MM)515106AustraliaRegulated
FCAMarket Making License (MM)195355United KingdomRegulated
FSAMarket Making License (MM)関東財務局長(金商)第255号JapanRegulated
FCADerivatives Trading License (MM)114059United KingdomRegulated
BaFinForex Trading License (EP)10148759GermanyRegulated
FMADerivatives Trading License (MM)684191New ZealandRegulated
DFSADerivatives Trading License (MM)F001780United Arab EmiratesRegulated
MASDerivatives Trading License (EP)UnreleasedSingaporeRegulated

Account types · 2

AccountMax leverageMin. depositMin. spreadCommissionEA
Standard account1:200no minimum deposit requirementEURUSD 0.6 Gold 0.3--
DMA account1:200no minimum deposit requirementEURUSD/0.142--

Review analysis AI

The real-review picture for IG is mixed but leans negative, with the most common complaints centering on customer support responsiveness and withdrawal difficulties. Many users report long waits for support, unhelpful chat bots, and accounts being locked during withdrawal attempts, while a smaller but notable group praises the platform's reliability and execution speed. Positive reviews often highlight helpful individual agents and quick resolution of fraud-related issues, suggesting that while the core product may be solid, service and payout processes are frequent pain points.

Best for
  • Experienced traders who value a well-regulated, multi-jurisdiction broker
  • Traders who prioritize fast order execution and a reliable platform
  • Those who rarely need customer support and can manage issues independently
Not for
  • Traders who expect responsive, human customer support
  • Those who require smooth and quick withdrawal processes
  • New traders who may need guidance and hand-holding
Period:
What users complain about
What users praise
Where reviewers are from
🇬🇧 GB253
🇦🇺 AU37
🇸🇬 SG8
IE7
🇿🇦 ZA6
🇺🇸 US6
Positive vs negative · last 5 months Pos Neg
Dec
May
Jun
Jul
Aug

Real user reviews

Where IG operates

Active across 88 markets (by market presence). Licensing rarely covers all of them — where it isn’t locally licensed, you’re onboarded under an offshore entity with weaker protection.

🇯🇵 Japan Licensed
🇺🇸 United States
🇦🇺 Australia Licensed
🇩🇪 Germany Licensed
🇮🇹 Italy
🇪🇸 Spain
🇭🇰 Hong Kong 4 complaints
🇫🇷 France EEA
🇸🇪 Sweden
🇸🇬 Singapore Licensed
🇮🇳 India
🇰🇷 South Korea
🇨🇦 Canada
🇵🇱 Poland
🇦🇪 United Arab Emirates Licensed
🇹🇼 Taiwan 3 complaints
🇿🇦 South Africa
🇮🇪 Ireland
🇬🇧 United Kingdom Licensed
🇳🇿 New Zealand Licensed
🇮🇩 Indonesia 1 complaint
🇲🇾 Malaysia 1 complaint
🇹🇷 Turkey 2 complaints
🇻🇳 Vietnam 5 complaints

🇪🇺 Passported across 1 EU/EEA countries under its EU license.

Market presence: WikiFX SkyEye · complaints: our records · licensing: official registers. Where you’re accepted is set by the broker’s own terms — always confirm before depositing.

Similar brokers

What IG says about itself as stated by the broker · not independently verified by FXCanary

Company Overview

IG states that it is a UK-registered company regulated by multiple international financial bodies, including the ASIC, FCA, FSA, AMF, FMA, MAS, and DFSA. The company claims to offer access to over 17,000 markets, including currencies, indices, cryptocurrencies, stocks, and commodities.

Trading Platforms

According to the company, it provides multiple trading platforms, including an intuitive web platform, MetaTrader 4, L2 dealer, and mobile apps. It emphasizes the accessibility and versatility of its platforms for traders of different levels.

Account Types

IG advertises a Standard account and a DMA account, both with no minimum deposit requirement and a maximum leverage of 1:200. The Standard account offers a minimum spread of 0.6 pips on EURUSD and 0.3 pips on Gold, while the DMA account offers a minimum spread of 0.142 pips on EURUSD. Both account types cover foreign exchange, precious metals, and CFDs.

Customer Support

The broker states that it offers multilingual customer support through various channels, including telephone, email, social media, and online chat. It positions itself as providing accessible and comprehensive support to its global clientele.

About IG

Who Is IG?

IG is a UK-registered broker that has been operating since September 2017, with its headquarters at Cannon Bridge House, 25 Dowgate Hill, London. The company is part of the broader IG Group, a well-known name in the online trading industry. IG offers access to a wide range of financial markets, including foreign exchange, precious metals, and CFDs, and serves both retail and professional traders.

With a global presence, IG is regulated by multiple financial authorities, including the UK's Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC), and the Monetary Authority of Singapore (MAS), among others. This multi-jurisdictional regulation is designed to provide a layer of oversight and protection for clients across different regions.

Regulation and Licensing

IG holds eight regulatory licenses across several key financial markets. In the United Kingdom, it is regulated by the FCA under two licenses: one for market making and one for derivatives trading. In Australia, it is regulated by ASIC under a market making license. The broker also holds licenses from the Financial Services Agency (FSA) in Japan, BaFin in Germany, the Financial Markets Authority (FMA) in New Zealand, the Dubai Financial Services Authority (DFSA) in the UAE, and the MAS in Singapore.

This extensive regulatory coverage means that IG is subject to the rules and oversight of multiple reputable authorities, which can offer clients a degree of confidence in the broker's operations. However, it is important for traders to verify which entity they are dealing with, as the level of protection may vary depending on the jurisdiction.

Trading Platforms

IG provides several trading platforms to cater to different trader preferences. The company's proprietary web platform is designed to be intuitive and user-friendly, offering advanced charting tools and a range of order types. For those who prefer third-party software, IG also offers MetaTrader 4 (MT4), a widely used platform known for its flexibility and automated trading capabilities.

In addition, IG provides a Level 2 dealer platform for more advanced traders who require deeper market visibility, as well as mobile apps for trading on the go. These platforms are designed to deliver fast execution and a seamless trading experience across devices.

Account Types and Trading Conditions

IG offers two main account types: the Standard account and the DMA (Direct Market Access) account. Both accounts have no minimum deposit requirement, making them accessible to traders with varying capital levels. The maximum leverage available is 1:200, which allows traders to control larger positions with a relatively small amount of capital.

On the Standard account, the minimum spread for EURUSD is 0.6 pips and for Gold it is 0.3 pips. The DMA account offers a tighter minimum spread of 0.142 pips on EURUSD. Both account types provide access to foreign exchange, precious metals, and CFDs, giving traders a range of instruments to trade.

Markets and Instruments

IG advertises access to over 17,000 markets, covering a broad spectrum of asset classes. This includes major and minor currency pairs, precious metals like gold and silver, and a wide variety of CFDs on indices, stocks, and commodities. The broker also offers trading in cryptocurrencies, allowing clients to speculate on digital asset price movements.

This extensive range of instruments means that traders can diversify their portfolios and take advantage of opportunities across different markets. Whether a trader is interested in short-term forex trades or longer-term commodity positions, IG aims to provide the necessary tools and market access.

Customer Support and Service

IG states that it offers multilingual customer support through various channels, including telephone, email, social media, and online chat. This is designed to assist clients from different regions and time zones. The broker also provides an extensive educational section on its website, including webinars, articles, and trading guides, to help traders improve their skills.

While the company emphasizes its commitment to customer service, individual experiences may vary. Some users have reported positive interactions with support staff, while others have faced challenges in reaching a human representative. As with any broker, it is advisable for traders to test the support channels before committing significant funds.

Who Is IG Aimed At?

IG is aimed at a wide range of traders, from beginners to experienced professionals. The availability of a standard account with no minimum deposit makes it accessible to those just starting out, while the DMA account and advanced platforms cater to more sophisticated traders. The broker's global regulatory footprint also makes it a viable option for international clients.

However, given the mixed reviews regarding customer support and withdrawal processes, IG may be best suited for traders who are comfortable managing their own accounts and do not require frequent assistance. Those who prioritize responsive support and seamless withdrawals may need to weigh these factors carefully before choosing IG as their broker.

Overview compiled by FXCanary from regulatory records and public data. full IG review