Brokers  /  INFINOX

INFINOX

Low riskForex / CFD broker
🇬🇧 United Kingdom · 5-10 years · since 2017-09-11 · Infinox Limited
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Independent ratingshow third parties score this broker
WikiFX5.89/10
Trustpilot4.5/5
Forex Peace Army/5
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INFINOX operates in your country (United States) — but holds no local license. You’d likely be onboarded under an offshore entity, which means weaker fund protection. Confirm which entity before depositing. We’ve logged 1 complaint(s) from United States.
20
Low risk
Scam Risk Scoremonitored · 2026-07-28
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): FCA
  • 11 user exposure/complaint reports filed
  • Withdrawal complaints in ~11% of recent reviews
Exit Risk
55/100
18 reviews in the last 3 months, 44% negative, 2 withdrawal complaints — negativity rising vs earlier
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment88%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameInfinox Limited
Headquarters🇬🇧 United Kingdom
Founded2017-09-11
Years operating5-10 years
Employees0
Official websiteinfinox.com
Trading conditions
Avg execution speed307.3 ms AA
Avg slippage-9.2 AA
Swap ratingB
Trading cost ratingAA
Monitored traders561
Monitored orders9,488
Funding & instruments
Deposit methods · --
Withdrawal methods · --
Instruments--
Registered address
Credentia International Management, Cyberati Lounge, Ground Floor, The Catalyst Building, 40 Cybercity, Ebene, Republic of Mauritius

Regulation & licenses · 2

RegulatorLicense typeLicense No.RegionStatus
FCAInst Market Making (MM)501057United KingdomRegulated
SCBDerivatives Trading License (MM)SIA F-188BahamasOffshore Regulation

Account types · 2

AccountMax leverageMin. depositMin. spreadCommissionEA
ECN1:30--from 0.2from 3 GBP/ 3 EUR/ 3 USD/ 3 AUD
STP1:30--from 0.9from 0 GBP/ 0 EUR/ 0 USD/ 0 AUD

Review analysis AI

Rating mismatch — Industry-tracker scores run far lower than real users do (gap -1.56)

INFINOX holds a high Trustpilot rating of 4.6/5, and many users praise its customer support, execution speed, and competitive spreads. However, a substantial number of complaints allege serious deposit and withdrawal failures, with some users labeling the broker a scam. The presence of 7 clone sites and 22 withdrawal-related complaints indicates that while the regulated entity may be legitimate, traders should exercise caution, especially regarding fund security.

Best for
  • Traders who value fast execution and competitive spreads
  • Automated traders using MT5 EAs
  • Traders looking for an FCA-regulated broker
Not for
  • Traders concerned about withdrawal reliability
  • High-volume traders who may trigger suspicious activity
  • Traders considering the Nigeria branch
Period:
What users complain about
What users praise
Where reviewers are from
🇰🇷 KR68
🇳🇬 NG18
🇧🇷 BR13
🇬🇧 GB12
🇿🇦 ZA10
PT8
Positive vs negative · last 12 months Pos Neg
Aug
Sep
Oct
Nov
Dec
Jan
Feb
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Apr
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Real user reviews

Where INFINOX operates

Active across 51 markets (by market presence). Licensing rarely covers all of them — where it isn’t locally licensed, you’re onboarded under an offshore entity with weaker protection.

🇰🇷 South Korea
🇧🇷 Brazil
🇯🇵 Japan
🇨🇴 Colombia
🇵🇹 Portugal
🇻🇳 Vietnam 2 complaints
🇺🇸 United States 1 complaint
🇹🇭 Thailand 1 complaint
🇳🇬 Nigeria 1 complaint
🇪🇸 Spain
🇦🇷 Argentina
🇵🇱 Poland
🇹🇼 Taiwan
🇮🇳 India 1 complaint
🇬🇹 Guatemala
🇲🇽 Mexico
🇰🇭 Cambodia
🇪🇨 Ecuador
🇬🇧 United Kingdom Licensed
🇧🇸 Bahamas Licensed
🇲🇾 Malaysia 2 complaints
🇦🇪 United Arab Emirates 3 complaints

Market presence: WikiFX SkyEye · complaints: our records · licensing: official registers. Where you’re accepted is set by the broker’s own terms — always confirm before depositing.

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What INFINOX says about itself as stated by the broker · not independently verified by FXCanary

Regulation and Licensing

INFINOX states it is regulated by the Financial Conduct Authority (FCA) in the United Kingdom under license number 501057, and holds a Derivatives Trading License from the Securities Commission of the Bahamas (SCB) under number SIA F-188. The company also lists its registered address in Mauritius.

Trading Platforms

According to the broker, traders have access to the industry-standard MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, providing a stable and familiar trading environment.

Account Types

The broker offers two account types: an ECN account with spreads from 0.2 pips and a commission from 3 GBP/EUR/USD/AUD, and an STP account with spreads from 0.9 pips and zero commission. Both accounts carry a maximum leverage of 1:30.

Tradable Instruments

INFINOX advertises trading in forex, indices, commodities, and futures, providing a diversified range of CFD products.

About INFINOX

Overview and Company Background

INFINOX is an online forex and CFD broker founded on 11 September 2017 and headquartered in the United Kingdom. The company's full legal name is Infinox Limited, and its registered address is in Ebene, Mauritius. Despite its UK origins, the firm operates under multiple regulatory entities and serves retail and professional traders globally.

INFINOX positions itself as a broker that blends institutional-grade trading conditions with a user-friendly retail experience. The company offers the popular MetaTrader 4 and MetaTrader 5 platforms and provides access to a range of asset classes including forex, indices, commodities, and futures.

Regulation and Safety

INFINOX holds two main regulatory licenses. It is regulated by the Financial Conduct Authority (FCA) in the United Kingdom under license number 501057, which is a respected Tier-1 regulator. Additionally, it holds a Derivatives Trading License from the Securities Commission of the Bahamas (SCB) under license number SIA F-188, which is considered an offshore regulator.

The FCA license imposes strict client money segregation rules and negative balance protection for retail clients. However, the SCB license offers a lower level of regulatory oversight. Traders should note which entity they are dealing with, as protections vary.

Account Types and Trading Conditions

INFINOX offers two account types: ECN and STP. The ECN account features spreads starting from 0.2 pips and a commission of 3 per lot (in GBP, EUR, USD, or AUD). The STP account offers spreads from 0.9 pips with no commission. Both accounts have a maximum leverage of 1:30, which is conservative and in line with FCA requirements.

The minimum deposit for either account is not publicly disclosed by the broker. This lack of transparency may be a consideration for traders who want clear entry requirements.

Trading Platforms

INFINOX provides the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, both available as desktop, web, and mobile applications. These platforms are widely used in the industry for their advanced charting tools, automated trading capabilities via Expert Advisors (EAs), and reliable execution.

MT5, in particular, offers more timeframes and additional order types compared to MT4, making it suitable for traders who require advanced analytical tools.

Tradable Instruments

The broker offers CFDs on forex, indices, commodities, and futures. The full list of instruments, including specific currency pairs, commodity contracts, and indices, is not detailed in the provided data. Traders interested in niche markets may need to check the broker's website for the latest offerings.

INFINOX focuses on the most popular and liquid markets, which is typical for brokers catering to a broad retail audience.

Deposits and Withdrawals

INFINOX does not publicly disclose its deposit and withdrawal methods in the available data. According to user reviews, deposit and withdrawal processes generally function, but some users have reported delays and complications. The broker's official website should be consulted for current funding options and any associated fees.

The presence of 22 withdrawal-related complaints in aggregated databases suggests that some clients experience difficulties, although this might represent a small fraction of the overall user base given the high Trustpilot rating.

Target Audience

INFINOX is suitable for traders who value a regulated environment with FCA oversight, particularly those trading forex and CFDs on MT4/MT5. The 1:30 leverage cap makes it appropriate for conservative retail traders and those using automated strategies. However, traders who require higher leverage or more exotic instruments may need to look elsewhere.

The broker's relatively low scam risk score and high Trustpilot rating indicate that for most users, INFINOX provides a satisfactory trading experience.

Overview compiled by FXCanary from regulatory records and public data. full INFINOX review