INDIGOFX

Indigo FX is a UK-based company offering international money transfer and multi-currency account services. Founded on 9 July 2020, it is registered in England and operates from One Canada Square in London. The company positions itself as a provider of fast and cost-effective cross-border payment solutions for both personal and business clients.

While the company's website claims authorisation by the Financial Conduct Authority (FCA) as an Authorised Payment Institution, our records indicate that no regulatory information is on file. This discrepancy is significant and should be considered by potential clients. The company also states it is registered with HM Revenue and Customs for anti-money laundering compliance.

Indigo FX specialises in international money transfers, allowing clients to send money in over 60 currencies. It offers a multi-currency platform where users can receive and hold funds in different currencies, and also provides forward contracts and spot trades for currency conversion. The platform, IndigoPay, enables clients to set up trades and make payments online or via telephone.

The company emphasises that there are no account fees and no obligation to trade. Clients can choose to speak with a dealer or use the self-service platform. The service is aimed at individuals and businesses that need to make regular international payments or manage currency exposure.

According to the website, Indigo FX offers both personal and business accounts. The registration process requires identity verification and company documentation for business clients, in compliance with anti-money laundering regulations. Accounts are typically verified within one working day.

There are no specific trading accounts or leverage options, as the service is focused on spot currency exchange and payment processing. The minimum transfer amount is not specified on the site, but the company targets clients with varying transaction volumes.

Indigo FX provides the IndigoPay platform for online transactions. It describes the platform as secure, with two-factor authentication for added protection. Clients can also place deals over the phone with a dealer. The website does not mention mobile apps or advanced trading tools, reflecting the straightforward nature of the money transfer service.

Currency pair information is available on the site, listing a range of currencies including major and emerging market currencies. However, the broker notes that some currencies may not be available at certain times due to market conditions.

Indigo FX claims to be authorised by the FCA with FRN 594433, but our independent records do not confirm this registration. The company also states it is registered with HMRC for money laundering supervision (reference 12690590) and with the ICO for data protection (ZA044146). Client funds are said to be held in safeguarded accounts, separate from company funds.

We have not been able to independently verify the FCA authorisation. The company's company number (08153583) is registered at Companies House, but the absence of confirmed FCA regulation is a significant risk factor. Traders should exercise caution and conduct their own due diligence.

Indigo FX offers customer support via phone, email, and live chat. The main switchboard number is 020 7846 6248, with dedicated dealing and sales lines. The company's registered address is One Canada Square, London, E14 5AA. The website also provides a compliance email address.

The broker states it can provide extra support for clients who have difficulty managing money matters, such as call-backs and more time to read documents. This indicates a focus on accessibility and customer care.