About Caxton
Who is Caxton FX?
Caxton FX is a UK-based provider of prepaid currency cards, founded in 2002. The company operates under the legal name Caxton FX Limited and is registered at 2 Leman Street, London, E18FA, UK. It positions itself as a specialist in foreign exchange services for travellers, offering a prepaid card that can be used worldwide.
Caxton FX is not a traditional forex broker offering trading platforms or leverage; instead, it focuses on providing a practical tool for managing spending abroad. The company's core product is the Caxton prepaid currency card, which is issued by PSI-Pay Ltd under a Mastercard license.
Regulation and Licensing
Caxton FX Limited is authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom. The company holds an FCA Forex Execution License (STP) under reference number 431844. Additionally, it is authorized for the issuing of electronic money and payment services under FRN 900663.
This dual authorization means Caxton FX is subject to UK financial regulations governing both investment activities and electronic money issuance. For customers, this provides a layer of regulatory oversight, though it is important to note that prepaid cards are not covered by the Financial Services Compensation Scheme (FSCS) in the same way as bank deposits.
Products and Services
The primary product offered by Caxton FX is a prepaid currency card, which can be loaded with multiple currencies and used for purchases and ATM withdrawals abroad. The card is designed to offer competitive exchange rates and lower fees compared to traditional bank cards.
According to the company, the card is accepted wherever Mastercard is accepted, making it a versatile option for international travellers. Users can manage their account through a mobile app and online platform, which allow for top-ups, balance checks, and transaction monitoring.
Target Audience
Caxton FX's services are aimed at individuals who travel frequently and need a convenient way to handle foreign currency. The prepaid card is particularly suited for holidaymakers, business travellers, and students studying abroad.
The company does not target active forex traders or investors, as it does not offer trading platforms, leverage, or speculative instruments. Instead, its focus is on practical currency management for everyday use.
Customer Experience
Based on customer reviews, Caxton FX is known for its responsive and helpful customer support team. Many users praise the speed and professionalism of the support staff, who assist with account queries, card issues, and security concerns.
The company also emphasizes security, with thorough verification checks to protect customer accounts. While most feedback is positive, a small number of users have reported issues with specific transactions, such as ATM fees, which were not always resolved as quickly as expected.
Company Background
Caxton FX was founded in 2002 and has been operating for over two decades. The company is headquartered in London, United Kingdom, and is part of the broader Caxton group.
Despite its long history, the company currently lists zero employees in the provided data, which may indicate a lean operational structure or outsourced support. However, the positive customer reviews suggest that the support team is effective in addressing user needs.
Overview compiled by FXCanary from regulatory records and public data. full Caxton review