XTB Withdrawal Issues Reported on Trustpilot
A Trustpilot user claims that withdrawals from XTB have been pending for two months and that customer support is unresponsive. The same post also mentions a different service, but no details are provided.
XTB is in the FXCanary database Our review · 20/100 →What the reviewer wrote“My main problem is the withdrawal…. My main problem is the withdrawal process, it's really difficult and impossible. I have tried severally and my withdrawals has been pending. It's already two months and their support are not responding. Choosing #Vine Hash#.... has been the best decision I took, and I have never had any problems with my withdrawals.”
A recent complaint on Trustpilot alleges serious withdrawal problems with the forex broker XTB. According to the user, withdrawal requests have been stuck in pending status for two months, and the company's support team has not responded to inquiries. The post states, "My main problem is the withdrawal process, it's really difficult and impossible."
The user also claims they switched to another service, writing, "Choosing #Vine Hash#.... has been the best decision I took, and I have never had any problems with my withdrawals." However, the post does not provide specific details about that alternative, and no verification is offered.
This complaint highlights a common issue traders may face with brokers: delays or difficulties in withdrawing funds. While this is only one user's experience and does not prove systemic wrongdoing, it serves as a reminder that traders should be cautious when choosing a broker and should monitor withdrawal processes carefully.
If you encounter similar issues, it is advisable to document all communication, check the broker's regulatory status, and consider filing a formal complaint with relevant financial authorities. Additionally, always research any service recommended in posts that follow a complaint, as they may be recovery scams or other unregulated offers.
Traders should never rely solely on testimonials and should perform independent due diligence before trusting any platform with their money.
This report summarises a third-party post; all allegations are attributed to the original source and are not independently verified by FXCanary. It is not a statement of fact or a legal judgment. Firms may request a correction.