Rely Group Account Types & How to Open

When we set out to review Rely Group — the trading name used by GXCM Australia Pty. Limited — the first thing we looked for was a clear, published menu of account types, minimum deposits, leverage tiers and spreads. That is the kind of information a trader needs before committing capital, and it is also the kind of information that separates a transparent broker from one that prefers to keep things vague.

Our records show that Rely Group operates under three regulatory licences: an ASIC Market Making (MM) licence in Australia (no. 309763), an FCA Market Making (MM) licence in the United Kingdom (no. 217689), and an FSCA Derivatives Trading License (EP) in South Africa (no. 46534). Yet despite this regulatory footprint, the broker does not publish detailed account specifications on its official domain, relygpchinese.com. In fact, our review found no verifiable website or social-media presence at all — a significant red flag that we will return to throughout this account review.

For now, the honest summary is this: Rely Group's account offering is largely undisclosed. We can describe the regulatory context, the likely implications of each licence, and the risks a trader would face, but we cannot confirm specific spreads, commissions, minimum deposits or leverage figures because they are not published in our records. That absence is itself a finding, and we treat it as such.

Rely Group's Australian licence is held by GXCM Australia Pty. Limited under ASIC licence no. 309763, with a Market Making (MM) authorisation. In Australia, retail forex and CFD brokers must comply with the Corporations Act and ASIC's product intervention orders, which include a leverage cap of 1:30 for major currency pairs and 1:20 for other pairs, as well as strict disclosure and risk-warning obligations.

If Rely Group offers accounts to Australian residents under this licence, those accounts would be subject to these leverage limits and ASIC's oversight. However, we have no evidence that the broker actually operates an active client-facing platform in Australia. The licence is on file, but its status is listed as '—' in our records, which means we cannot confirm whether it is currently authorised to provide services to retail clients. For a trader, that uncertainty is material.

The FCA licence (no. 217689) is also a Market Making (MM) authorisation. Under FCA rules, retail clients are subject to a leverage cap of 1:30 for major forex pairs, and brokers must offer negative balance protection. The FCA also requires firms to provide clear risk warnings and to segregate client funds.

Again, the status of this licence is not confirmed in our records. We cannot verify that Rely Group is currently authorised to accept UK retail clients, nor can we confirm that it meets the FCA's conduct standards. Given that the broker has no verifiable website or social-media presence, we would caution any UK-based trader against assuming that this licence offers meaningful protection in practice.

The South African licence is a Derivatives Trading License (EP) under the FSCA, with licence no. 46534. This is a more permissive regime than the FCA or ASIC, with no statutory leverage cap for professional clients, though retail protections are weaker. In practice, many offshore brokers use an FSCA licence to offer higher leverage to international clients.

For Rely Group, the FSCA licence could be the one that actually supports client-facing operations, particularly for traders outside Australia and the UK. However, we have no evidence of the specific leverage or margin requirements the broker applies under this licence. The absence of published account terms makes it impossible to say whether a trader would be offered 1:100, 1:500 or something else entirely.

In our review, we looked for standard account tiers — such as Standard, Pro, or ECN — that most brokers publish on their websites. Rely Group does not appear to publish any such tiers. Our records contain no information about minimum deposits, spreads, commissions, or swap rates for any account type.

This is unusual for a broker that claims to operate under three major regulators. Even a minimal website would typically list at least a 'Standard' and a 'Pro' account, with indicative spreads and a minimum deposit figure. The complete absence of this information suggests either that the broker is not actively onboarding clients, or that it is deliberately withholding details until a trader registers — a practice that can be a precursor to high-pressure sales tactics.

For a trader, the lack of published account terms is a warning sign. Without knowing the minimum deposit, leverage, and spread structure, you cannot compare Rely Group against other brokers, nor can you assess whether the trading conditions are fair. We would treat any promise of 'competitive spreads' or 'flexible leverage' with caution, as these are unverifiable claims.

Leverage is one of the most important factors in choosing a broker, and it is also one of the most dangerous when it is not disclosed. Based on the regulatory licences on file, we can infer the maximum leverage that Rely Group could legally offer in each jurisdiction: 1:30 for retail clients under ASIC and FCA rules, and potentially higher under the FSCA regime.

However, inference is not the same as fact. We have no confirmation of the actual leverage offered by Rely Group, and we have no way to verify whether the broker adheres to the caps in each jurisdiction. Given that the broker has no verifiable website, we cannot even confirm that it offers separate account structures for Australian, UK, and South African clients.

For a trader, the risk is twofold: first, if the broker offers leverage above the local cap, it is likely operating outside its licence; second, if the broker offers leverage within the cap, the trading conditions may be less attractive than those of competitors. Either way, the lack of transparency is a concern.

We found no evidence that Rely Group offers a specific trading platform, such as MetaTrader 4, MetaTrader 5, or a proprietary web-based platform. In the absence of a verifiable website, we cannot confirm whether a demo account is available, nor can we describe the account-opening process.

Most reputable brokers offer a demo account to allow traders to test the platform and trading conditions before depositing real money. The absence of any mention of a demo account in our records is another red flag. It suggests that the broker may not be interested in building long-term relationships with traders, but rather in acquiring deposits quickly.

If you are considering Rely Group, we would strongly advise you to demand a demo account and a clear explanation of the platform before depositing any funds. If the broker cannot provide these, that is a decisive negative signal.

The account-opening process for Rely Group is not documented in our records. We do not know whether it requires standard KYC documents (passport, proof of address, etc.), whether it offers a fully online onboarding, or whether it involves any human interaction.

Given the broker's lack of web presence, we cannot even confirm how a trader would begin the process. Would you contact a sales representative by phone or email? Is there a client portal? These are basic questions that any legitimate broker would answer on its website.

In our assessment, the absence of a clear KYC process is a serious concern. A regulated broker should be able to demonstrate that it verifies the identity of its clients and complies with anti-money-laundering rules. Without that transparency, there is a risk that the broker is not actually operating under the licences it claims, or that it is a clone of a legitimate firm.

In FXCanary's assessment, Rely Group presents a paradox: it holds three regulatory licences, yet it has no verifiable website, no published account terms, and no social-media presence. Our Scam Risk Score of 44/100 ('Guarded') reflects this contradiction — the licences are on file, but the lack of transparency and the high proportion of withdrawal complaints in recent reviews (around 100%) are serious red flags.

For a trader, the practical takeaway is simple: do not deposit funds with Rely Group until it provides clear, verifiable account documentation. Ask for the minimum deposit, leverage, spreads, and platform details in writing. If the broker cannot provide these, or if the information does not match the regulatory licences, walk away.

We will continue to monitor Rely Group and update this review if new information becomes available. In the meantime, we advise caution and thorough due diligence before engaging with this broker.