Is Rely Group a Scam?

When we at FXCanary sit down to assess a broker, we start from a position of healthy scepticism. A broker with no independent user reviews is, for us, a blank canvas — and blank canvases can hide a great deal. Our Scam Risk Score is built from a combination of regulatory records, corporate registry data, the broker's own public claims, and any signals of distress or deception we can find. For Rely Group, that score comes to 44 out of 100, which we classify as 'Guarded'.

That score is not a verdict of fraud, but it is a clear warning that caution is warranted. Two flags stand out in our records: withdrawal complaints appear in roughly 100% of the recent reviews we have on file, and the broker has no verifiable website or social-media presence beyond its official domain. Both of these are serious concerns for any trader, and they colour everything else in this review.

Rely Group, whose full legal name is GXCM Australia Pty. Limited, is registered in Australia and holds licences from three regulators: ASIC in Australia, the FCA in the United Kingdom, and the FSCA in South Africa. On paper, that is an impressive spread — three major regulators across three continents. But a licence is only as good as the protection it actually affords you, and those protections vary significantly from one jurisdiction to the next.

We cross-checked the licences against the public registers where possible. The ASIC licence (no 309763) is a Market Making licence, the FCA licence (no 217689) is also Market Making, and the FSCA licence (no 46534) is a Derivatives Trading License. The status of each is listed as '—' in our records, which means we could not confirm active status at the time of writing. That is not unusual for a broker of this size, but it is worth noting.

The most important question for any trader is: if this broker fails, what happens to my money? The answer depends entirely on which entity you are trading with. Under ASIC, client funds must be held in segregated accounts, and Australian clients are covered by the Australian Financial Complaints Authority (AFCA) for dispute resolution, though there is no government-backed compensation scheme for investment losses. The FCA regime is stronger: it requires segregation, offers negative balance protection for retail clients, and provides access to the Financial Services Compensation Scheme (FSCS), which covers up to £85,000 per person.

The FSCA in South Africa is a different matter. While it requires segregation of client funds, the protection is thinner — there is no compensation scheme comparable to the FSCS, and enforcement can be slower. If you are trading with the South African entity, you are taking on more risk. We would advise any trader to confirm exactly which entity they are dealing with before depositing a cent.

One of the most insidious dangers in the forex world is the clone broker — a fraudulent operation that borrows the name and licence details of a legitimate firm to appear trustworthy. Our records show no clone or impersonator sites for Rely Group at this time, which is a small comfort. However, the broker's own name — 'Rely Group' — is generic enough that a trader could easily be misled by a similarly named entity.

We searched the web for 'Rely Group' and found results that may refer to a different company altogether. This is a classic red flag scenario: a trader searches for the broker, lands on a site with a similar name, and assumes it is the same firm. Our advice is simple: always type the official domain — relygpchinese.com — directly into your browser, and never click through from a search engine or an email link.

Our records flag that withdrawal complaints appear in roughly 100% of the recent reviews we have on file. That is a striking statistic, and we want to be clear about what it does and does not mean. It does not mean the broker is definitely a scam — but it does mean that, among the few voices we have heard, nearly all of them are about difficulty getting money out. That is the single most common complaint we see across the industry, and it is the one that should make a trader pause.

We have no independent user reviews to draw on for this broker, so we cannot verify the details of those complaints. But the pattern is consistent with what we see in brokers that later prove to be problematic. If you are considering Rely Group, we would strongly recommend testing the withdrawal process with a small amount before committing any significant capital.

In 2025, a forex broker without a verifiable website or social-media presence is an anomaly. The official domain, relygpchinese.com, exists, but our checks found no meaningful social media activity, no active community, and no independent reviews. That is a double-edged sword: on the one hand, it means there is no trail of complaints; on the other, it means there is no trail of anything at all.

A legitimate broker typically wants to be found — they want reviews, they want social proof, they want to engage with clients. The absence of that footprint is not proof of fraud, but it is a significant gap in the evidence. For a cautious trader, that absence is itself part of the safety picture. We would treat any broker that is this hard to verify with extra suspicion.

If, despite the warnings, you decide to open an account with Rely Group, there are concrete steps you can take to limit your exposure. First, verify which entity you are trading with — the Australian, UK, or South African one — and understand which protection regime applies. Second, start with a deposit you can afford to lose entirely; treat it as a test, not an investment. Third, attempt a withdrawal early, before you have built up any profits, to see if the process works.

Fourth, keep meticulous records of every communication, trade, and withdrawal request. If something goes wrong, those records are your only evidence. Fifth, consider using a separate bank account or payment method that offers its own fraud protection. And finally, if you are in the UK, check whether the FCA's compensation scheme would cover you — but remember, that only applies if you are trading with the FCA-regulated entity.

In FXCanary's assessment, Rely Group is a broker that carries significant risk. The regulatory licences are real, as far as we can tell, but the protections they offer vary, and the status of each is unconfirmed. The withdrawal complaint signal is worrying, and the lack of a verifiable digital footprint makes independent verification difficult.

We are not prepared to call Rely Group a scam — the evidence does not support that conclusion. But we are also not prepared to give it a clean bill of health. The 'Guarded' rating is our way of saying: proceed with extreme caution, or better yet, look elsewhere. There are many brokers with a longer track record, a clearer online presence, and a history of satisfied clients. Until Rely Group addresses the withdrawal concerns and builds a verifiable reputation, we would advise most traders to stay away.