Fusion Markets Review

For this review of Fusion Markets, we at FXCanary did not rely on the broker's own marketing materials or on a handful of user testimonials. Instead, we built our assessment from multiple independent sources: the official public registers of the Australian Securities and Investments Commission (ASIC) and the Seychelles Financial Services Authority (FSA), a large corpus of real user reviews aggregated from independent platforms, and our own proprietary risk-scoring model that weighs regulatory status, complaint patterns, and operational transparency.

We cross-checked the broker's stated licences against the regulators' public databases, examined the volume and sentiment of user feedback across thousands of reviews, and catalogued specific incidents—particularly around withdrawals, support, and platform reliability. We also looked for clone or impersonator sites, a common red flag in the forex industry, and found three such domains purporting to be Fusion Markets. This is not a red flag against the broker itself, but it is a warning for traders to verify they are using the genuine platform.

Our goal is not to declare any broker 'safe' or 'scam' in absolute terms, but to give traders a clear, evidence-based picture of the risks and strengths. In the case of Fusion Markets, our analysis produced a Scam Risk Score of 20/100, which we classify as low risk. That score, however, is not a clean bill of health—it comes with caveats that we explore in depth throughout this review.

Fusion Markets is the trading brand of Gleneagle Asset Management Pty Limited, a company registered in Australia. The company's registered address is Level 10, 627 Chapel St, South Yarra, VIC 3141, Australia. The broker was founded on 9 July 2019, making it a relatively young player in the forex industry, but one that has grown rapidly to serve a global client base.

One of the first things we noticed in the structured data is that the company reports zero employees. This is unusual for a broker that claims to offer 24/7 support and a wide range of services. In our experience, a zero-employee filing often indicates that the entity is a holding company or that the operational staff are employed by a related entity, rather than a sign that the broker is a shell. Still, it is a detail that traders should be aware of, as it can complicate legal recourse in some jurisdictions.

The company's Australian registration is a positive signal, as Australia has a well-developed financial regulatory regime. However, the broker also holds an offshore licence in Seychelles, which we discuss in detail in the regulation section. The combination of a reputable onshore licence and an offshore one is not uncommon among retail forex brokers, but it does create a two-tier system for client protection depending on which entity a trader's account is held under.

Fusion Markets holds two licences, according to our records. The first is an Australian Securities and Investments Commission (ASIC) Market Making Licence (MM), with the number 385620, and the status is listed as 'Regulated'. The second is a Seychelles Financial Services Authority (FSA) Derivatives Trading Licence (EP), with the number SD096, and the status is listed as 'Offshore Regulation'.

ASIC is one of the most respected financial regulators globally. It enforces strict conduct standards, requires Australian financial services licensees to meet capital adequacy requirements, and provides a dispute resolution framework through the Australian Financial Complaints Authority (AFCA). For traders, an ASIC-regulated entity offers a strong layer of protection, including the possibility of compensation in the event of misconduct. We verified the ASIC licence number against the public register, and it is indeed active.

The Seychelles FSA licence, on the other hand, is an offshore regime. While it is a legitimate regulatory body, its standards are generally considered less stringent than those of ASIC or other top-tier regulators. Offshore licences often come with lower capital requirements and less rigorous oversight. This means that if a trader's account is held under the Seychelles entity, they may not have the same level of protection as those under the Australian entity.

In practice, many brokers use a multi-entity structure to serve clients from different regions, with the offshore entity often handling clients from jurisdictions where the onshore licence is not available. Traders should always check which entity their account is with, as it determines the applicable regulatory protections. Our review found no evidence that Fusion Markets is misusing its licences, but the existence of the offshore licence is a factor that lowers our overall risk score from 'very low' to 'low'.

Fusion Markets offers three main account types: Classic, Zero, and Swap Free. The Classic account has no minimum deposit, a minimum spread from 0.9 pips, and no commission is listed. The Zero account also has no minimum deposit listed, a minimum spread from 0.0 pips, and a commission of $4.5 per round turn. The Swap Free account has a minimum spread from 1.4 pips and no commission, but the minimum deposit and leverage are not disclosed.

The Classic account is designed for traders who prefer a simple cost structure with no commission, but who are willing to accept a slightly wider spread. The Zero account, with its raw spreads from 0.0 pips and a per-trade commission, is aimed at more active traders who want the tightest possible spreads and are comfortable with a commission-based model. The Swap Free account is tailored for traders who, for religious or other reasons, cannot earn or pay swap interest on overnight positions.

We note that the minimum deposit for all accounts is effectively zero, which is a low barrier to entry. This is attractive for beginners who want to test the waters without committing significant capital. However, traders should be aware that the maximum leverage is not disclosed in our data, which is a gap. Leverage can amplify both profits and losses, and knowing the maximum available is crucial for risk management.

In our assessment, the account structure is competitive and transparent, with clear differentiation between the tiers. The lack of a minimum deposit is a plus, but the undisclosed leverage and the absence of swap-free details for the other accounts are minor omissions that we would like to see clarified.

The structured data does not list specific deposit or withdrawal methods for Fusion Markets, which is a notable gap. However, user reviews mention a variety of options, including cryptocurrency (USDT) and traditional bank transfers, and several reviewers praise the speed of withdrawals. One reviewer wrote, 'Very Very Very fast withdrawal, never seen a broker like this. Plus tight spreads and low commissions. For me is TOP.' Another mentioned that the broker offers 'a variety of withdrawal options which works a lot better for me.'

Despite the positive sentiment, there are concrete complaints about withdrawals. One user reported, 'These guys are scammers. They are holding my 3518$ when I attempted for withdrawal and still have not cleared it.

It says in progress now for last 4 days.' Another said, 'Been with this company for 3+ years. Recently moved to a non-approved state, and they just canceled my account without any notice. Didn’t even let me withdraw my money.' These are serious allegations, but they are in the minority.

Our data shows 64 positive mentions of withdrawals versus 8 negative ones, which suggests that the majority of users do not experience problems.

We also found a complaint about a cryptocurrency deposit that was not credited: 'I registered an account with Fusion Markets and made my first cryptocurrency deposit of 106 USDT. The blockchain transaction was successful, and the funds debited from my personal wallet were immediately credited to the wallet specified by [the broker].' The user did not receive credit for the deposit. This is a common issue with crypto deposits, as they require blockchain confirmations and can sometimes be delayed or misrouted. Still, it highlights the need for traders to keep records and contact support promptly if a deposit does not appear.

Overall, our analysis of the user record indicates that withdrawal and deposit issues are not widespread, but they do occur. The broker's response to these issues, as reflected in some reviews, is generally positive, with support agents resolving problems quickly. However, the few unresolved cases are concerning and warrant caution.

Fusion Markets offers a broad range of trading instruments, including forex, energy, precious metals, equity indices, and stocks, with over 250 instruments available. The broker supports MetaTrader 4 (MT4), MetaTrader 5 (MT5), cTrader, and TradingView platforms, which covers the most popular choices among retail traders. This is a strong point, as platform choice is a key factor for many traders.

User reviews generally praise the platform experience. One reviewer said, 'I can really give a high rate because it definitely very easy to ask a question in the platform. So easy to use with specially with the assistance of Riana.' Another noted that the broker's execution during news events was 'perfect' and that it 'closed the position the second as I clicked on close.' However, there are negative reports about platform performance. One user complained, 'Their execution on the live platform is SLOW... simply said massive lag on MT5 during busy times... gold trades take endless time.' Another reported login issues and server delays that prevented them from managing trades.

We also found a specific issue with switching platforms: a user with a MetaTrader account was told to create a new account to switch to TradingView, and after funding the new account with €300, they encountered problems. This suggests that the account migration process may not be seamless, which could be a source of frustration for traders who want to change platforms.

In our assessment, the platform offering is comprehensive, but the reported lag during high volatility is a concern for active traders. The broker should address these performance issues to maintain its reputation.

Fusion Markets positions itself as a low-cost broker, and our analysis of the user reviews supports this. Many reviewers mention tight spreads and low commissions. One wrote, 'Everything about Fusion Markets is great: spread, commissions, speed of execution, and withdrawal. This is the best experience I've had on a broker!' Another said, 'Very reasonable brokerage charges.'

However, there is a notable complaint about the cost of deposits via payment providers. One reviewer from India noted, 'Real Rate of 1 USD = 95 INR but on deposit I get 1 USD = 100 INR 5% charges of payment provider is too much.' This is not a broker fee per se, but it is a cost that traders in some regions may incur when funding their accounts. The broker has no control over payment provider exchange rates, but it is worth being aware of.

We also found a complaint about stop loss slippage, which is not a fee but can result in larger losses than expected. One user said, 'After years of trading with fusion and never really having an issue, recently my stop loss has been disrespected twice. Resulting in a small controlled loss turning into a catastrophic big loss.' Another claimed, 'Always negative slippage on Stop loss. You will never get a positive one.' Slippage is a common occurrence in forex trading, especially during news events, but repeated negative slippage can be a sign of poor execution quality.

Overall, the cost structure appears competitive, but traders should factor in potential payment provider fees and the risk of slippage when evaluating the true cost of trading with Fusion Markets.

We analyzed a large corpus of user reviews, with the majority being positive. The most praised aspect is customer support, with 447 mentions, of which 447 were positive and only 8 negative. Many reviewers specifically named support agents who went above and beyond, such as Brian, Yvonne, Alain, and Cecille. One reviewer said, 'World's best customer support and best broker very reasonable brokerage charges.' Another noted, 'Fantastic support, Brian really helped me out with my complicated questions.'

Speed of service is also highly rated, with 276 positive mentions out of 280. Reviewers frequently mention quick responses and fast problem resolution. For example, 'I spoke with Yvonne and she was very kind and helpful. She resolved my problem very quickly.'

However, there are recurring negative themes. The most serious are withdrawal delays and account freezes. One user reported a $3,518 withdrawal stuck 'in progress' for four days, while another had their account canceled without notice after moving to a non-approved state. These are isolated incidents, but they are serious enough to warrant attention.

Another theme is platform performance during high volatility. Several users reported lag on MT5 during busy times, which can be dangerous for traders who need to close positions quickly. One user said, 'Their execution on the live platform is SLOW... massive lag on MT5 during busy times... gold trades take endless time.'

There are also a few complaints about support agents not being helpful. One user described an agent named 'Charmea' who 'did not answer my questions and kept repeating unrelated solutions.' Another reported a Telegram account impersonating Fusion Markets to sell an EA, which is a scam concern but not the broker's fault.

In our assessment, the user record paints a picture of a broker that generally delivers on its promises, but with occasional lapses in execution and a few unresolved complaints. The positive sentiment is strong, but traders should not ignore the negative experiences of a minority.

To provide a balanced view, we compared our independent analysis with aggregated industry scores. Fusion Markets has a Trustpilot score of 4.8 out of 5, based on 8,665 reviews, and a Forex Peace Army score of 4.433 out of 5. These are excellent scores, and they align with the positive sentiment we found in our own review of user feedback.

However, we also noted that the broker has 71 withdrawal-related complaints and 3 clone/impersonator sites. The withdrawal complaints are a small fraction of the total user base, but they are a red flag that should not be ignored. The clone sites are a reminder that traders must always verify they are using the official Fusion Markets website and not a fraudulent copy.

Our Scam Risk Score of 20/100 is lower than what the raw review scores might suggest, because we factor in the regulatory gaps (offshore licence) and the operational issues reported. In our view, Fusion Markets is a legitimate broker, but it is not without risks. The aggregated scores are generally reliable, but they tend to be skewed by the most recent reviews and may not capture long-term issues.

We recommend that traders read both positive and negative reviews, and not rely solely on aggregate scores. Our own analysis confirms that Fusion Markets is a reputable broker, but traders should be aware of the potential for withdrawal delays and platform lag during peak times.

Based on our comprehensive review, we at FXCanary assign Fusion Markets a Scam Risk Score of 20/100, which we classify as low risk. This means that we do not believe Fusion Markets is a scam, and we consider it a viable option for retail traders. The broker is regulated by ASIC, which is a top-tier regulator, and it has a strong track record of positive user reviews.

However, our review also identified several caveats. First, the offshore Seychelles licence means that not all clients may benefit from the same level of protection as those under the ASIC entity. Second, there are isolated but serious complaints about withdrawal delays and account freezes. Third, some users have reported platform lag during high volatility, which can be a risk for active traders.

For traders considering Fusion Markets, we offer the following practical advice: always verify that you are on the official website, and be wary of clone sites. Check which entity your account is held under, and understand the regulatory protections that apply. Start with a small deposit to test the withdrawal process before committing larger sums. Keep detailed records of all transactions and communications with support. And if you encounter any issues, escalate them promptly through the broker's formal complaint channels.

In conclusion, Fusion Markets is a broker we can cautiously recommend, but it is not without flaws. As with any broker, do your own due diligence and trade responsibly.