Brokers  /  eightcap

eightcap

Low riskForex / CFD broker
🇦🇺 Australia · 5-10 years · since 2017-09-07 · Eightcap Global Limited
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eightcap operates in your country (United States) — but holds no local license. You’d likely be onboarded under an offshore entity, which means weaker fund protection. Confirm which entity before depositing. We’ve logged 1 complaint(s) from United States.
20
Low risk
Scam Risk Scoremonitored · 2026-07-28
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): ASIC, CYSEC, FCA
  • 16 user exposure/complaint reports filed
  • Withdrawal complaints in ~23% of recent reviews
Exit Risk
45/100
176 reviews in the last 3 months, 16% negative, 24 withdrawal complaints
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment88%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameEightcap Global Limited
Headquarters🇦🇺 Australia
Founded2017-09-07
Years operating5-10 years
Employees0
Official websiteeightcap.com
Trading conditions
Avg execution speed148 ms AAA
Avg slippage-0.7 AAA
Swap ratingA
Trading cost ratingAA
Monitored traders1,433
Monitored orders1,141
Funding & instruments
Deposit methods13 · MASTER, Neteller, VISA, BTC
Withdrawal methods13 · Neteller, Skrill, MASTER, BTC
Instruments800+
Registered address
201 Church Street, Sandyport, Nassau, Bahamas.

Regulation & licenses · 3

RegulatorLicense typeLicense No.RegionStatus
ASICMarket Making License (MM)391441AustraliaRegulated
FCAForex Execution License (STP)921296United KingdomRegulated
CYSECForex Execution License (STP)246/14CyprusRegulated

Account types · 3

AccountMax leverageMin. depositMin. spreadCommissionEA
TradingView--$100From 1.0No
Standard--$100 From 1.0No
Raw--$100 From 0.0Each side: 3.5 AUD, USD, NZD, SGD, CAD | 2.25 GBP | 2.75 EUR per standard lot traded

Review analysis AI

The real-review picture for Eightcap is sharply divided. A significant minority of reviewers report excellent experiences, praising fast withdrawals, low spreads, and responsive support, with some long-term clients expressing strong satisfaction. However, the dominant signal in the negative reviews is a pattern of slow customer service, verification delays, and withdrawal difficulties, including a specific case where a PayPal refund was rejected and returned, leaving the trader's funds stuck. Several reviews also allege that Eightcap's prop firm challenges deny payouts on technicalities, and one reviewer claims their account was hacked. These concrete complaints, alongside the high number of withdrawal-related issues (134) and the low FPA score, suggest that while the broker is not flagged as a scam, its operational consistency and dispute resolution are areas of concern.

Best for
  • Traders who value low spreads and fast execution on MT4/MT5
  • Experienced traders comfortable with multiple regulatory jurisdictions
  • Those who prioritize a wide range of instruments (800+)
Not for
  • Traders who require rapid, reliable customer support
  • Those who are sensitive to withdrawal delays or disputes
  • Traders considering the Eightcap Challenge prop firm
Period:
What users complain about
What users praise
Where reviewers are from
🇨🇦 CA84
🇹🇭 TH40
🇲🇾 MY40
🇬🇧 GB30
🇮🇳 IN29
🇦🇪 AE27
Positive vs negative · last 12 months Pos Neg
Sep
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Real user reviews

Where eightcap operates

Active across 52 markets (by market presence). Licensing rarely covers all of them — where it isn’t locally licensed, you’re onboarded under an offshore entity with weaker protection.

🇺🇸 United States 1 complaint
🇹🇭 Thailand 1 complaint
🇪🇨 Ecuador
🇨🇦 Canada 2 complaints
🇳🇬 Nigeria
🇮🇳 India
🇮🇩 Indonesia
🇨🇴 Colombia
🇻🇳 Vietnam
🇲🇾 Malaysia 6 complaints
🇻🇪 Venezuela
🇮🇹 Italy EEA
🇦🇷 Argentina
🇦🇺 Australia Licensed 1 complaint
🇫🇷 France EEA
🇩🇪 Germany EEA
🇸🇬 Singapore
🇬🇭 Ghana
🇬🇧 United Kingdom Licensed 2 complaints
🇨🇾 Cyprus Licensed 1 complaint
🇨🇿 Czechia 1 complaint
🇹🇼 Taiwan 1 complaint

🇪🇺 Passported across 18 EU/EEA countries under its EU license.

Market presence: WikiFX SkyEye · complaints: our records · licensing: official registers. Where you’re accepted is set by the broker’s own terms — always confirm before depositing.

Similar brokers

What eightcap says about itself as stated by the broker · not independently verified by FXCanary

Company Overview

Eightcap states it is a popular online forex and CFDs broker, founded in 2009 in Melbourne, Australia, with a presence in Europe, Asia, and the Middle East. The company says it prides itself on providing a user-friendly trading experience, robust trading platforms, and competitive trading conditions.

Regulation and Licensing

The broker claims to be regulated by multiple authorities, including ASIC in Australia, the FCA in the UK, and CySEC in Cyprus, which it says underscores its commitment to compliance and client protection.

Account Types

Eightcap advertises three main account types: Standard, Raw, and a TradingView account, all with a minimum deposit of $100. The Raw account offers spreads from 0.0 pips with a commission per side, while the Standard and TradingView accounts have spreads from 1.0 pips with no commission. The broker highlights access to 800+ instruments.

Platforms and Tools

The company says it supports popular trading platforms including MetaTrader 4, MetaTrader 5, and TradingView, aiming to cater to different trader preferences. It also emphasizes its user-friendly interface and advanced trading tools.

Funding and Withdrawals

Eightcap states it offers multiple deposit methods, including credit cards, Neteller, Skrill, and Bitcoin, and supports withdrawals via Neteller, Skrill, cards, and Bitcoin. The broker claims to process withdrawals efficiently, though the company description does not specify exact processing times.

About eightcap

Who is Eightcap?

Eightcap is an online forex and CFD broker that has been operating since 2009, when it was founded in Melbourne, Australia. Over the years, the company has expanded its reach to clients in Europe, Asia, and the Middle East, and it now serves a global customer base. The broker is known for offering access to a wide range of financial markets, including forex, indices, commodities, and cryptocurrencies, with over 800 tradable instruments available.

Eightcap positions itself as a user-friendly broker that combines robust trading platforms with competitive trading conditions. It offers multiple account types to suit different trading styles, from casual traders to professionals, and supports popular platforms like MetaTrader 4, MetaTrader 5, and TradingView. The broker also emphasizes its regulatory oversight, holding licenses from several respected authorities.

Regulation and Safety

Eightcap is regulated in multiple jurisdictions, which adds a layer of oversight for clients. The broker holds an Australian Securities and Investments Commission (ASIC) license, a Financial Conduct Authority (FCA) license in the United Kingdom, and a Cyprus Securities and Exchange Commission (CySEC) license. These regulators impose strict requirements on brokers, including client fund segregation and regular reporting.

While regulation does not guarantee that issues will never arise, it does provide a framework for dispute resolution and client protection. Traders should always verify a broker's regulatory status directly with the relevant authorities to ensure the information is current and accurate.

Account Types

Eightcap offers three main account types: Standard, Raw, and TradingView. All accounts require a minimum deposit of $100, making the broker accessible to retail traders with modest capital. The Standard account features spreads from 1.0 pips with no commission, while the Raw account offers spreads from 0.0 pips but charges a commission per side. The TradingView account is designed for traders who prefer to use the TradingView platform, with conditions similar to the Standard account.

The Raw account is particularly appealing to active traders and scalpers who prioritize tight spreads and are comfortable paying a commission. In contrast, the Standard account may suit those who prefer a simpler cost structure without commissions. All accounts provide access to the full range of 800+ instruments.

Platforms and Tools

Eightcap supports industry-standard trading platforms, including MetaTrader 4 (MT4) and MetaTrader 5 (MT5), as well as the increasingly popular TradingView platform. MT4 is widely regarded for its reliability and extensive library of expert advisors, while MT5 offers additional features such as more timeframes and advanced analytical tools. TradingView is known for its intuitive charting and social trading features, making it a favorite among modern traders.

The broker also provides a range of trading tools and resources, including economic calendars, market analysis, and educational materials. These tools are designed to help traders make informed decisions and improve their trading skills.

Funding and Withdrawals

Eightcap offers a variety of deposit methods, including major credit cards like Visa and Mastercard, as well as e-wallets such as Neteller and Skrill, and cryptocurrency options like Bitcoin. Withdrawals can be made via Neteller, Skrill, Mastercard, and Bitcoin. The broker does not charge fees for deposits or withdrawals, but traders should be aware that payment processors may impose their own charges.

Processing times vary depending on the method used, with e-wallets typically being faster than bank transfers. The broker aims to process withdrawal requests promptly, but actual times can be affected by verification procedures and the payment provider. Traders are advised to complete their account verification early to avoid delays.

Who is Eightcap For?

Eightcap is suitable for a wide range of traders, from beginners to experienced professionals. The low minimum deposit and user-friendly platforms make it accessible to those just starting out, while the Raw account with tight spreads and fast execution appeals to active traders and scalpers. The broker's global presence and multiple regulatory licenses also make it a viable option for international clients.

However, traders who prioritize lightning-fast customer support and seamless withdrawal processes may want to consider the mixed reviews in these areas. As with any broker, it is essential to conduct thorough research and consider your own trading needs before opening an account.

Overview compiled by FXCanary from regulatory records and public data. full eightcap review