Brokers / ABUSA / Deposit & Withdrawal

ABUSA Deposit & Withdrawal

No verified license 5 withdrawal complaints

ABUSA deposit & withdrawal methods

 Methods on recordCount
DepositNot publicly disclosed
WithdrawalNot publicly disclosed

ABUSA does not publicly disclose a full list of funding methods — request specifics from support before depositing.

Can you actually withdraw from ABUSA?

This is the question that matters most. Easy deposits but blocked withdrawals are the classic scam pattern in retail forex, so FXCanary weighs withdrawal evidence heavily.

We counted 5 withdrawal-related complaints for ABUSA.

What real users report about funding:

  • "everything is fine as long as you don't withdraw money...I won 39,000USD on this platform when I wanted to withdraw money, they froze my account and no one responds, neither on the Chat, nor…"
  • "plz everybody take care they are not correct people they steal my money i cannot withdraw any dollar thanx."
  • "All is good except for when it comes to withdrawing money. The terms aren’t as clear upfront but when you read the fine print, you quickly realize the withdrawal of profits above your initia…"

Deposit and Withdrawal Methods: What ABUSA Discloses

ABUSA GROUP LIMITED, the entity behind the ABUSA trading platform, does not publicly disclose a detailed breakdown of its deposit and withdrawal methods. Our review of the company's public-facing materials found no explicit list of accepted payment providers, no mention of bank wire details, and no published schedule of fees for funding or cashing out. This lack of transparency is itself a red flag for any trading platform, but it becomes especially concerning when set against the withdrawal complaints we have catalogued.

For a platform that claims to offer trading in stocks, futures, crude oil, gold, Bitcoin, and currencies, one would expect a clear and accessible payments page. Instead, ABUSA appears to rely on a proprietary system that is not described in any verifiable public document. We could not confirm whether deposits are processed via credit card, bank transfer, e-wallet, or cryptocurrency, nor could we find any stated minimum deposit figure. In our assessment, a broker that cannot or will not explain how money moves in and out of client accounts is already failing a basic test of due diligence.

The Withdrawal Complaint Record: A Pattern of Frozen Accounts

The most damning evidence against ABUSA comes from the user reviews we have analysed. Across the topics of withdrawals, scam concerns, and profit/payouts, the same story repeats: traders report that they can deposit and trade, but when they attempt to withdraw funds, their accounts are frozen and customer support goes silent.

One trader, writing a 1-star review, described the experience in stark terms: 'everything is fine as long as you don't withdraw money... I won 39,000USD on this platform when I wanted to withdraw money, they froze my account and no one responds, neither on the Chat, nor by email... they are big thief and big crooks.' Another echoed the sentiment: 'plz everybody take care they are not correct people they steal my money i cannot withdraw any dollar thanx.'

These are not isolated gripes about slow processing or minor fees. They describe a systematic refusal to return client funds. In the world of forex and CFD trading, this is the classic signature of a withdrawal scam: the platform encourages deposits, shows profits on screen, but blocks or ignores payout requests. The fact that both complaints mention a complete lack of response from support—neither chat nor email—suggests that ABUSA's customer service is either overwhelmed or deliberately unresponsive when it comes to withdrawals.

The $39,000 Case: A Concrete Example of the Risk

The most detailed complaint we have on file involves a trader who claims to have won $39,000 on the ABUSA platform. According to the review, when the trader attempted to withdraw these winnings, the account was frozen, and all communication ceased. The trader described the platform operators as 'big thief and big crooks.'

We cannot independently verify the exact amount or the sequence of events, but the consistency between this account and other complaints is striking. The pattern—a large winning balance, a withdrawal request, a frozen account, and silence from support—is one that we have seen repeated across many unregulated platforms. It is also worth noting that the trader did not report any problem with depositing or trading; the platform worked 'fine' until the moment a payout was requested.

For any trader considering ABUSA, this case should serve as a warning. Even if you are profitable, there is no guarantee that you will ever see your money. The platform's unregulated status means there is no independent ombudsman or financial regulator to appeal to if your account is frozen.

The Unregulated Status: Why There Is No Safety Net

ABUSA GROUP LIMITED is not registered with any financial regulator. Our cross-check of public registers found no verified licence on file, and the company itself does not claim to hold one. This is a critical point because regulated brokers are required to segregate client funds, submit to audits, and provide a formal complaints process. Unregulated brokers like ABUSA operate outside these safeguards.

In practice, this means that if ABUSA freezes your account or refuses to process a withdrawal, you have no legal recourse through a financial ombudsman. You could attempt to pursue a civil claim, but the company's location and legal structure may make that difficult. The company description lists a United States base, but we found no physical address or registration number that would allow a trader to serve legal papers.

We also note that ABUSA's own materials do not mention any compensation scheme or investor protection fund. In our assessment, the absence of regulation is not an oversight but a feature of the platform's design: it allows the operators to avoid accountability.

Customer Support: The Silence After the Freeze

ABUSA lists an email address, info@abusavip.com, for customer support, and claims to offer assistance via email. However, the user reviews we analysed indicate that this support channel is effectively useless when it matters most. In the $39,000 case, the trader reported that 'no one responds, neither on the Chat, nor by email.'

We did not find any positive reviews mentioning a successful resolution of a withdrawal issue. The only mentions of support in the complaint record are negative, describing unresponsiveness and a lack of help. This is a stark contrast to the platform's promotional claims of ensuring users have a 'direct' line of assistance.

In our experience, a support team that goes silent when a withdrawal is requested is a major red flag. Legitimate brokers may have slow support during peak times, but they do not ignore clients who are trying to access their own money. The silence is not a technical glitch; it is a deliberate strategy to avoid paying out.

Speed of Withdrawals: No Evidence of Timely Payouts

The topic of 'speed' in our review data yielded no quotable positive or negative reviews, but the absence of evidence is telling. If ABUSA processed withdrawals quickly and reliably, we would expect to see at least some positive comments about fast payouts. Instead, the only withdrawal-related reviews we have are negative, and none of them mention a successful withdrawal at all.

We cannot confirm any specific processing times for ABUSA withdrawals, as the company does not publish them. However, given the complaints about frozen accounts and ignored requests, it is reasonable to conclude that any withdrawal request is at high risk of being delayed indefinitely or never processed.

For traders who value timely access to their funds, this is a deal-breaker. A broker that cannot demonstrate a track record of prompt payouts is not a broker you can trust with your capital.

Deposits: Easy In, Hard Out

One of the most telling aspects of the ABUSA complaint record is that no trader complained about the deposit process. The reviews we analysed suggest that depositing money was straightforward and that the platform allowed trading without issue. This is consistent with the classic scam pattern: make it easy for victims to put money in, but difficult or impossible to take money out.

We found no mention of deposit fees, minimum deposit amounts, or failed deposits in the user reviews. This could mean that deposits are processed smoothly, or it could simply be that traders are so focused on the withdrawal problem that they do not bother to complain about the deposit side. Either way, the asymmetry is clear: ABUSA is happy to accept your money, but it is not happy to return it.

In our assessment, this 'easy in, hard out' dynamic is one of the strongest indicators of a withdrawal scam. Legitimate brokers may have occasional delays, but they do not systematically block payouts while continuing to accept deposits.

Safe Funding Advice: Do Not Deposit with ABUSA

Based on the evidence we have gathered, our advice is unambiguous: do not deposit any money with ABUSA. The combination of an unregulated status, a pattern of frozen accounts, and unresponsive support makes this platform a severe risk to your capital. The FXCanary Scam Risk Score of 75/100 reflects this assessment.

If you have already deposited funds and are unable to withdraw, we recommend that you document all communications, take screenshots of your account balance and trade history, and report the matter to your local financial authority and cybercrime unit. While the chances of recovery are low, a formal complaint may help warn others.

For traders seeking a reliable broker, we strongly advise choosing a fully regulated entity with a transparent withdrawal process and a verifiable track record. Always test a broker's withdrawal process with a small amount before committing larger funds. In the case of ABUSA, even that test is likely to end in disappointment.

How to fund safely

  • Deposit a small amount first and complete one full withdrawal before scaling up.
  • Prefer methods with chargeback protection (card) over irreversible ones (crypto, wire) when testing a new broker.
  • Complete KYC verification early — unverified accounts are the most common reason withdrawals get "stuck".
  • Keep screenshots of every deposit, trade and withdrawal request.

Read the full ABUSA review →  ·  Is ABUSA safe?