About Fidelity
Who is Fidelity?
Fidelity Brokerage Services LLC is an online broker that provides financial services to individual investors, employers, institutions, charitable donors and innovators. The company states it manages employee benefit programs for over 22,000 businesses and supports more than 13,500 financial institutions with investment and technology solutions.
Headquartered in Boston, Fidelity serves customers through 12 regional sites across the globe and more than 200 Investor Centers. The broker was founded on 19 March 2019 and is registered in the United States, with its registered address at 900 Salem Street, Smithfield, RI 02917.
Regulation and safety
Fidelity Brokerage Services LLC currently has no verified licence on file with any financial regulator, according to the data available to us. This means that the broker is not confirmed to be overseen by a recognised regulatory authority, which may be a consideration for traders who prioritise regulatory protection.
As with any unregulated broker, clients may have limited recourse in the event of disputes or financial loss. We recommend that traders exercise caution and conduct their own due diligence before committing funds.
Products and services
Fidelity offers a range of financial services, including investment management, retirement planning, and trading platforms for individual investors. The company also provides solutions for employers and institutions, such as employee benefit programs and technology tools.
The broker's platform is designed to cater to both self-directed investors and those who prefer professional guidance. However, specific details on tradable instruments, spreads, and leverage are not disclosed in the information we have.
Account types
Fidelity offers various account types to suit different investor needs, including individual brokerage accounts, retirement accounts (such as IRAs), and managed accounts. The company also provides accounts for employers and institutions.
While the exact features and requirements of each account type are not fully detailed, the broker aims to serve a broad clientele, from beginners to experienced investors. Minimum deposit requirements and fee structures are not publicly disclosed in the data we have.
Platform and tools
Fidelity provides a web-based trading platform and a mobile app, which are designed to offer a comprehensive trading experience. The platform includes tools for research, analysis, and portfolio management.
User reviews of the platform are mixed, with some praising its design and functionality, while others report bugs and delays. The broker also offers customer support through various channels, though response times and quality have been criticised in some reviews.
Funding and withdrawals
Fidelity supports various funding methods, including bank transfers and other electronic payment options. The broker aims to provide convenient deposit and withdrawal processes for its clients.
However, some users have reported delays and difficulties with withdrawals, including accounts being frozen or terminated without explanation. As with any broker, it is important to review the terms and conditions regarding funding and withdrawals before opening an account.
Customer support
Fidelity offers customer support through phone, email, and online chat. The company states that it is committed to providing helpful and responsive service to its clients.
While some users have reported positive experiences with support staff, others have expressed frustration with long wait times and unresolved issues. The quality of customer support can vary, and it is advisable to test the responsiveness of the support team before committing significant funds.
Overview compiled by FXCanary from regulatory records and public data. full Fidelity review