Brokers  /  Fidelity

Fidelity

Severe riskStockbroker
🇺🇸 United States · 5-10 years · since 2019-03-19 · Fidelity Brokerage Services LLC
This is a stockbroker, not a leveraged forex/CFD broker — listed for reference. If you’re looking for a forex broker, see our forex broker directory.
Unregulated
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Independent ratingshow third parties score this broker
WikiFX1.74/10
Trustpilot1.3/5
Forex Peace Army/5
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🇺🇸
Fidelity operates in your country (United States) — but holds no local license. You’d likely be onboarded under an offshore entity, which means weaker fund protection. Confirm which entity before depositing. We’ve logged 2 complaint(s) from United States.
75
Severe risk
Scam Risk Scoremonitored · 2026-07-28
Lower riskHigher risk
  • No verified regulatory license on file
  • 3 user exposure/complaint reports filed
  • Withdrawal complaints in ~10% of recent reviews
Exit Risk
87/100
124 reviews in the last 3 months, 93% negative, 15 withdrawal complaints
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing8535%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment908%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameFidelity Brokerage Services LLC
Headquarters🇺🇸 United States
Founded2019-03-19
Years operating5-10 years
Employees0
Official websitefidelity.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
900 Salem Street, Smithfield, RI 02917

Regulation & licenses · 0

No valid regulatory license found — high caution advised.

Review analysis AI

The overwhelming majority of real reviews paint a severely negative picture, with 103 of 114 customer support mentions and 76 of 83 platform mentions being critical. Users report accounts frozen or terminated without explanation, funds inaccessible for months, and support that is slow or unresponsive, with one reviewer claiming $557,000 is stuck. While a small minority of long-term customers praise the platform's low fees and helpful staff, the dominant signal is one of distrust and allegations of scam-like behavior, corroborated by the absence of any verified regulatory licence and a high scam risk score.

Not for
  • Traders seeking reliable withdrawals
  • Investors who require responsive customer support
  • Anyone looking for a regulated broker with verified licensing
Period:
What users complain about
Where reviewers are from
🇺🇸 US218
🇬🇧 GB9
🇦🇺 AU4
🇨🇦 CA3
🇮🇹 IT3
NO2
Positive vs negative · last 9 months Pos Neg
Dec
Jan
Feb
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Aug

Real user reviews

Where Fidelity operates

Active across 90 markets (by market presence). Licensing rarely covers all of them — where it isn’t locally licensed, you’re onboarded under an offshore entity with weaker protection.

🇺🇸 United States 2 complaints
🇮🇳 India
🇨🇦 Canada
🇸🇬 Singapore
🇩🇪 Germany
🇭🇰 Hong Kong
🇰🇷 South Korea
🇹🇼 Taiwan 1 complaint
🇨🇳 China
🇹🇭 Thailand
🇵🇭 Philippines
🇨🇴 Colombia
🇪🇸 Spain
🇨🇭 Switzerland
🇧🇷 Brazil
🇦🇺 Australia
🇳🇱 Netherlands
🇹🇷 Turkey

Market presence: WikiFX SkyEye · complaints: our records · licensing: official registers. Where you’re accepted is set by the broker’s own terms — always confirm before depositing.

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What Fidelity says about itself as stated by the broker · not independently verified by FXCanary

Company overview

Fidelity Brokerage Services LLC describes itself as an online broker offering financial services to individual investors, employers, institutions, charitable donors and innovators. The company states it manages employee benefit programs for over 22,000 businesses and supports more than 13,500 financial institutions with investment and technology solutions.

Global presence

According to the company, Fidelity is headquartered in Boston and serves customers through 12 regional sites across the globe and more than 200 Investor Centers.

Client base

The broker claims to cater to a wide range of clients, from individual investors to large institutions, offering a comprehensive suite of financial services and technology solutions.

About Fidelity

Who is Fidelity?

Fidelity Brokerage Services LLC is an online broker that provides financial services to individual investors, employers, institutions, charitable donors and innovators. The company states it manages employee benefit programs for over 22,000 businesses and supports more than 13,500 financial institutions with investment and technology solutions.

Headquartered in Boston, Fidelity serves customers through 12 regional sites across the globe and more than 200 Investor Centers. The broker was founded on 19 March 2019 and is registered in the United States, with its registered address at 900 Salem Street, Smithfield, RI 02917.

Regulation and safety

Fidelity Brokerage Services LLC currently has no verified licence on file with any financial regulator, according to the data available to us. This means that the broker is not confirmed to be overseen by a recognised regulatory authority, which may be a consideration for traders who prioritise regulatory protection.

As with any unregulated broker, clients may have limited recourse in the event of disputes or financial loss. We recommend that traders exercise caution and conduct their own due diligence before committing funds.

Products and services

Fidelity offers a range of financial services, including investment management, retirement planning, and trading platforms for individual investors. The company also provides solutions for employers and institutions, such as employee benefit programs and technology tools.

The broker's platform is designed to cater to both self-directed investors and those who prefer professional guidance. However, specific details on tradable instruments, spreads, and leverage are not disclosed in the information we have.

Account types

Fidelity offers various account types to suit different investor needs, including individual brokerage accounts, retirement accounts (such as IRAs), and managed accounts. The company also provides accounts for employers and institutions.

While the exact features and requirements of each account type are not fully detailed, the broker aims to serve a broad clientele, from beginners to experienced investors. Minimum deposit requirements and fee structures are not publicly disclosed in the data we have.

Platform and tools

Fidelity provides a web-based trading platform and a mobile app, which are designed to offer a comprehensive trading experience. The platform includes tools for research, analysis, and portfolio management.

User reviews of the platform are mixed, with some praising its design and functionality, while others report bugs and delays. The broker also offers customer support through various channels, though response times and quality have been criticised in some reviews.

Funding and withdrawals

Fidelity supports various funding methods, including bank transfers and other electronic payment options. The broker aims to provide convenient deposit and withdrawal processes for its clients.

However, some users have reported delays and difficulties with withdrawals, including accounts being frozen or terminated without explanation. As with any broker, it is important to review the terms and conditions regarding funding and withdrawals before opening an account.

Customer support

Fidelity offers customer support through phone, email, and online chat. The company states that it is committed to providing helpful and responsive service to its clients.

While some users have reported positive experiences with support staff, others have expressed frustration with long wait times and unresolved issues. The quality of customer support can vary, and it is advisable to test the responsiveness of the support team before committing significant funds.

Overview compiled by FXCanary from regulatory records and public data. full Fidelity review