Trader accuses IC Markets Global of negative slippage after profit run
A Trustpilot user claims that after growing an account from $500 to $82k, IC Markets Global began executing 95% of their orders with negative slippage and delays. The broker reportedly dismissed the complaint with a generic response.
IC Markets Global is in the FXCanary database Our review · 20/100 →What the reviewer wrote“After being with them since 2017 i…. After being with them since 2017 i suddenly made 500 to 82k in 4 months and they started to run negative slippage script on 95% of my orders. It means 0.5 seconds delay execution on both open and close and 1.3-1.8 negative slippage on both open and close. After i confronted them and send them the logs, they send chatgpt response that they have nothing to do with it. Looking for a new broker. Funny when i was broke 9 years i had positive sl…”
A long-term client of IC Markets Global has taken to Trustpilot to voice concerns about the broker's execution practices. According to the user, who claims to have been with the broker since 2017, after a successful trading period that grew an account from $500 to $82,000 in four months, they suddenly began experiencing systematic negative slippage and execution delays.
The poster alleges that "95% of my orders" were affected, with a 0.5-second delay on both opening and closing positions, and negative slippage ranging from 1.3 to 1.8 pips on both sides. They further claim that when they confronted the broker with logs, they received what they describe as a "chatgpt response" stating the broker had no involvement.
Interestingly, the user contrasts this with their earlier experience: "Funny when i was broke 9 years i had positive slippage on 85% of my orders and 0 second delay on open and close." This raises questions about whether a change in account status might have triggered different treatment, although the broker has not publicly responded to the accusation.
While such complaints are not uncommon in the forex industry, they highlight potential red flags that traders should watch for: sudden increases in slippage, unexplained execution delays, and unhelpful or generic customer support responses. Traders who experience similar issues are advised to document all trades, timestamps, and communication with the broker, and to consider filing a formal complaint with relevant financial regulators or dispute resolution bodies.
It is important to note that this report is based solely on the user's claims, and IC Markets Global may have a different perspective. However, traders should remain vigilant about execution practices, especially when their accounts become profitable. Always use a broker with a strong regulatory background and consider using independent trade auditing tools to monitor execution quality.
This report summarises a third-party post; all allegations are attributed to the original source and are not independently verified by FXCanary. It is not a statement of fact or a legal judgment. Firms may request a correction.