Trustpilot user alleges Exness wiped out account
A Trustpilot user claims that after verifying their account and depositing, they encountered issues when trying to sell, and subsequently all funds were wiped out and trading history deleted. The user advises staying away from Exness. The claims are unverified.
What the reviewer wrote“🕊️ Worsest Scammer. 🕊️ Worsest Scammer, confirm with evidence,at firstly my deposit was successful,so I verify my account before deposit so when trading I try sell,no modify for sell trading,I try buy if ok,I thought is the mt5 app but it redirect to contact my broker not only that all my money in my account wipe out.,all trading on profit and lost delete no history. #STAY AWAY FROM THIS SCAMMER EXNESS”
Trustpilot Reviewer Alleges Exness Account Wiped Out
A Trustpilot review, posted under the name "🕊️ Worsest Scammer", alleges that after verifying an account and making a deposit with Exness, they encountered difficulties when attempting to sell. According to the reviewer, the sell option was unavailable ("no modify for sell trading"), while buying appeared to work. The user also mentioned being redirected to contact the broker instead of using the MT5 app. Subsequently, they claim that all funds in their account were wiped out and that trading history was deleted, with no record of profits or losses. The reviewer strongly advises others to stay away from Exness, labeling it a scam.
Red Flags
The complaint highlights several potential red flags: - Inability to execute sell orders, which is unusual for a legitimate broker. - Redirection to contact the broker when trying to use the platform, possibly indicating platform issues or restrictions. - Sudden loss of all funds and deletion of trading history, which could suggest unauthorized activity or platform manipulation.
What It Means for Traders
While this is an isolated report, it raises concerns about account security and platform reliability. Traders using Exness should monitor their accounts closely and ensure they have records of all transactions. It's important to note that the claims are unverified and may not reflect the experience of all users.
How to Protect Yourself
- Always keep detailed records of deposits, withdrawals, and trades.
- Use two-factor authentication and strong passwords.
- Test the platform's functionality with small amounts before committing larger sums.
- If you suspect issues, contact the broker's official support and consider reporting to financial regulators.
- Research the broker's regulatory status and read multiple reviews before investing.
This report summarises a third-party post; all allegations are attributed to the original source and are not independently verified by FXCanary. It is not a statement of fact or a legal judgment. Firms may request a correction.