About ZERO
About Zero Markets
Zero Markets is an online forex and CFD broker established in 2019, headquartered in Kingstown, St. Vincent and the Grenadines. It operates under the legal name ZERO Markets LLC and is part of a group that includes Zero Financial Pty Ltd in Australia. The broker targets retail and professional traders, offering access to global financial markets through its trading platforms.
Despite its SVG registration, Zero Markets holds regulatory licenses from two major authorities: the Financial Markets Authority (FMA) of New Zealand under a Market Making License (no. 569807) and the Australian Securities and Investments Commission (ASIC) under a Forex Execution License (no. 244040). These licenses provide a degree of oversight, though the SVG base limits the level of client protection.
Account Types and Trading Conditions
Zero Markets offers four distinct account tiers: Islamic raw, Islamic standard, Standard, and Super Zero. All accounts require a minimum deposit of $100 AUD. The Islamic raw and Super Zero accounts feature spreads from as low as 0.0 pips, with commissions applied — $2.5 per 100,000 for Islamic raw and $2.5 per side for Super Zero. The Standard and Islamic standard accounts have spreads from 1.0 pips with no commission.
Leverage details are not explicitly disclosed in the available data, but the broker positions itself as competitive on pricing. The availability of Islamic accounts caters to traders who require swap-free trading in line with Sharia law.
Funding and Withdrawals
Deposits and withdrawals are supported through major payment methods: Neteller, Skrill, VISA, and Mastercard. The broker does not specify fees or processing times for these transactions. Some user reviews indicate that deposits are processed quickly, while withdrawals have been a point of contention.
Traders should note that the broker does not disclose its full range of tradable instruments or withdrawal policies in public materials. The minimum deposit is uniform across all accounts at $100 AUD, making it accessible for small-scale traders.
Customer Support and User Experience
Zero Markets emphasizes customer support, particularly via WhatsApp, which many reviewers have found responsive and helpful. The broker's platform is described as user-friendly, especially for beginners, and it offers the popular MetaTrader 4 (MT4) platform. Positive reviews highlight efficient support and low spreads as key strengths.
However, a notable minority of users report slow or unresponsive support during verification or withdrawal issues. This split in experiences suggests that while the broker aims for high service levels, consistency remains a challenge.
Who Is Zero Markets For?
Based on its advertised features and user feedback, Zero Markets is best suited for traders who prioritize low spreads and are comfortable with a broker regulated in New Zealand and Australia but domiciled in SVG. It appeals to new traders due to its low minimum deposit and simple account setup.
Conversely, traders who require rapid and reliable withdrawals, transparent KYC processes, or high levels of regulatory protection may find this broker less suitable. The presence of multiple withdrawal complaints and clone sites warrants caution, particularly for those trading larger sums.
Overview compiled by FXCanary from regulatory records and public data. full ZERO review