About XTRADE
Overview
Xtrade is an online brokerage established in Cyprus in 2017, operating under the legal name Xtrade international Ltd. The broker aims to provide a comprehensive trading experience, offering access to multiple asset classes including CFDs, indices, commodities, shares, forex, ETFs, and bonds. Xtrade positions itself as a suitable option for both new and experienced traders looking to build diversified investment portfolios.
With a registered address in Limassol, Cyprus, Xtrade holds regulatory licenses from the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), and the Financial Sector Conduct Authority (FSCA) of South Africa. These licenses subject the broker to oversight in multiple jurisdictions, although the number of client complaints raises questions about the effectiveness of this regulation.
Regulation and Licenses
Xtrade currently has three regulatory licenses on file: ASIC (Market Making license no. 000343628) in Australia, CySEC (Market Making license no. 108/10) in Cyprus, and FSCA (Derivatives Trading License no. 44681) in South Africa. Each of these regulators sets standards for capital adequacy, client fund segregation, and reporting. However, the broker's status with these regulators is not fully clear, and traders should verify the licenses directly through official registers.
Account Types
Xtrade offers four live account tiers, each with a different minimum deposit requirement. The Standard account requires a minimum deposit of $200, making it the most accessible. The Premium account starts at $1,000, the Platinum at $5,000, and the VIP account at $25,000. Specific leverage, spreads, and commissions are not disclosed in the provided data, so traders will need to contact the broker or check its website for detailed pricing. A demo account is also available for practice.
Trading Platform and Instruments
The broker provides its own proprietary trading platform, which includes a dedicated app for tablet users. The platform supports trading in CFDs across multiple markets, including indices, commodities, shares, forex, ETFs, and bonds. While the platform offers various order types and execution features, some users have noted that the interface may require adaptation, particularly regarding the display of take profit and stop loss in price rather than pips.
Deposits and Withdrawals
Xtrade does not publicly list the specific deposit and withdrawal methods available. However, user reviews mention that the broker accepts bank transfers and credit cards, with some reports of international transactions. Withdrawal processing times are a major point of contention, with many clients reporting delays and being asked for additional documentation or fees. The broker claims to offer quick withdrawals, but the user experience often contradicts this.
Customer Support
Xtrade advertises 24/7 customer support, with dedicated account managers assigned to clients. Some users have praised individual support agents for their helpfulness, particularly during the onboarding process. However, a significant number of complaints indicate that support can be unresponsive, rude, or unable to resolve issues, especially regarding withdrawal problems.
Target Audience
The broker is aimed at investors who want to trade a broad range of CFD instruments with leverage of up to 1:400 on forex. The multiple account tiers cater to different capital levels, from small retail traders to high-net-worth individuals. However, the high volume of scam accusations and withdrawal issues suggests that Xtrade may not be suitable for risk-averse traders or those who prioritize fund security and transparent operations.
Overview compiled by FXCanary from regulatory records and public data. full XTRADE review