SolisMarkets Deposit & Withdrawal

SolisMarkets presents itself as a versatile broker backed by Eklavya Asset Management LTD PTY, a South African entity with FSCA regulation. Yet when it comes to the lifeblood of any trading relationship—deposits and withdrawals—the broker offers almost no concrete information. Our review found no publicly disclosed deposit or withdrawal methods, no fee schedule for funding transactions, and no stated processing times. For a firm that promotes account tiers ranging from a $5,000 Silver level to a $500,000 VIP tier, this opacity is a glaring red flag.

In theory, a regulated broker should make its funding channels and costs transparent. The absence of such basic data forces traders to rely entirely on user experiences, and as our investigation reveals, those experiences paint a deeply concerning picture. While some users report smooth deposits, a recurring, alarming pattern emerges: easy money in, yet withdrawals are often blocked, delayed, or met with silence.

From the positive reviews, it is clear that depositing funds with SolisMarkets is frictionless. Users describe versatile funding methods and quick processing, which is typical of brokers who make onboarding as painless as possible. One reviewer noted, “From a range to account types, from trading apps to funding methods… SolisMarkets’ offer is versatile and appealing.” However, the absence of a published list of methods—be it bank wire, credit card, e-wallets, or crypto—means prospective clients cannot verify compatibility before committing.

More alarming is the steep financial barrier to entry. The lowest account tier, Silver, demands a $5,000 minimum deposit, while the Gold tier requires $10,000. Premium accounts escalate to $50,000, and the VIP tier sits at an eye-watering $500,000. These are not sums that casual retail traders typically allocate to a single, newly established broker (founded in 2024) with only 125 Trustpilot reviews. The high minimums alone should give pause, especially when combined with the withdrawal complaints we unearthed.

The core of SolisMarkets’ funding problem lies in withdrawals. Of the 125 user reviews we analysed, 19 explicitly mention withdrawal-related grievances, and many more describe blocked access to funds. The negative sentiment is overwhelming.

One user lamented, “I can't log in to my SolisMarkets account and their website seems to be down/ missing. I have requested a withdrawal from my account since 2024, sent several follow up emails and this company has stopped responding.” Another wrote, “Despite daily reminders for withdrawal of my money, they just do not reply and they do not really care. They make you deposit your money and then that is it, no withdrawals, the money is theirs.”

These are not isolated incidents. A trader who invested R400,000 (approx. $21,000) reported that the broker “open 12 big deals over a weekend without monitoring it. on one deal they lost more than 50,000 usd.” When the user sought recourse, they were met with silence. Such stories align with a classic scam pattern: deposits are welcomed with open arms, but when profits accumulate or a client simply wants their capital back, the broker becomes unresponsive or fabricates excuses.

Our review uncovered a disturbing pattern of pressure tactics and undisclosed terms. One user detailed a bait-and-switch: “SolisMarkets did not inform me, that the first 7 days is only a trail period and after this period, a minimum of $1000 (approximate R18 000) needs to be added.” This effectively traps users who thought they could test the waters with a smaller amount. Another trader described being persuaded by an agent named “Jessica” to deposit an additional $2,000 after an initial $250, only to subsequently lose all funds.

Equally troubling is the revolving door of account managers. A client reported, “There were 4 agents of your company who just leave me after we start building a relationship. They make me wandering if I am scammed.” When support evaporates after deposits are made, trust erodes rapidly. These practices suggest that SolisMarkets’ funding model may rely more on extracting maximal deposits from each client than on fostering sustainable trading relationships.

Legitimate brokers typically disclose withdrawal processing times—often ranging from same-day for e-wallets to 2–5 business days for wires. SolisMarkets publishes no such timeline. Even among the few positive withdrawal reviews, specifics are absent. One reviewer claimed, “The company resolved my refund issue within 24 hours of my dispute,” but such resolution is rare in the dataset. Most positive comments are vague, like “SOLISMARKETS does not delay when it comes to withdrawals,” while the detailed negative accounts far outnumber them.

Given that no formal processing window is stated, clients have no benchmark against which to measure delays. When withdrawals stall for weeks or months, as reported, there is no regulatory recourse because the broker never committed to a timeframe. This ambiguity works entirely in the broker’s favour, leaving traders in the dark.

Even when clients manage to withdraw, the true cost of trading with SolisMarkets may have already eaten into their capital. Several reviews highlight sudden, unexplained increases in spreads and fees. One user stated, “Platform started off well, but since November 2023 starting increasing spreads and fees without notice to customers. BTCUSD trading with over $1000 spread and charging fees on top of this, this company should be closed down.” A $1,000 spread on BTCUSD is absurdly wide and can obliterate an account, especially on leveraged positions.

Moreover, SolisMarkets discloses no commission structure or spread table for any account tier. The “min spread” and “commission” fields are blank across all tiers. Traders are essentially flying blind, which is unacceptable in an environment where even minor spreads can significantly impact profitability. Combined with the withdrawal complaints, this opacity suggests that the broker may profit more from trading costs and unfulfilled withdrawal requests than from transparent brokerage services.

SolisMarkets’ funding practices align with what we classify as Elevated Risk (52/100). The pattern of easy deposits and blocked withdrawals is the hallmark of untrustworthy operations. While the broker holds an FSCA license, that alone does not guarantee safe handling of client funds, especially given the volume and consistency of withdrawal complaints.

We advise traders to avoid depositing any money with SolisMarkets. If you have already done so, act immediately: request a withdrawal in writing, document all communication, and if funds are withheld, escalate to the FSCA and consider legal avenues. Never deposit more than you can afford to lose, and never bow to pressure to add funds on the promise of unlocking withdrawals or recovering losses.

The golden rule of trader safety is to test a broker’s withdrawal system with a small amount before committing larger sums. SolisMarkets fails even this basic trust test. Until it provides verifiable, positive withdrawal outcomes for a broad client base, our recommendation is to steer clear.