Servexus Account Types & How to Open

When we set out to review Servexus, the first thing we looked for was a clear, published menu of account types. For most brokers, this is the front door of the retail experience — the page that tells you what you are buying, at what cost, and with what tools. In Servexus's case, that door is not fully open. Our records show the firm was incorporated in the United Kingdom on 8 March 2023, trading under the full legal name X Open Hub, and operating from a registered address at Level 34, One Canada Square, Canary Wharf, London. But the public-facing side of the broker, at servexus.com, does not currently disclose a detailed account structure.

That absence is itself a finding. For a broker that holds an FCA licence — even one with a somewhat unusual status — we would expect a transparent breakdown of account tiers, minimum deposits, and spreads. Instead, we are left to infer the offering from the regulatory record and from the firm's own marketing claims, which we treat with caution. In FXCanary's assessment, a trader arriving at Servexus today would find a broker that is registered and regulated, but one that has not yet laid out its trading conditions in a way that allows for a confident, informed choice.

The single most important fact about Servexus is that it is registered with the UK Financial Conduct Authority. The FCA is one of the most respected regulators in the world, and holding a licence is a meaningful signal — it means the firm has passed some level of scrutiny and is subject to ongoing oversight. Our records list one licence: FCA Forex Execution License (STP), licence number 522157, United Kingdom. We quote that number exactly as it appears in our files, and we have not found any other licence for Servexus in any other jurisdiction.

However, the licence type is worth unpacking. 'Forex Execution License (STP)' suggests the broker operates as a straight-through-processing firm, meaning it routes client orders directly to liquidity providers rather than taking the other side of the trade. In theory, this aligns the broker's interests with the client's — the broker earns from a spread or commission rather than from client losses. But the STP model is not a guarantee of fair treatment, and it says nothing about the quality of execution, the spreads offered, or the firm's financial health.

Most brokers offer a standard ladder of accounts — often a basic 'Standard' account with wider spreads and no commission, a 'Pro' or 'Raw' account with tighter spreads and a commission, and sometimes an Islamic or swap-free variant. Servexus does not currently publish such a ladder. Our review of the available information found no mention of account names, minimum deposit levels, or spread structures on the broker's official domain. This is unusual for a broker that has been registered for over a year, and it limits our ability to give you a meaningful comparison.

What we can infer comes from the STP licence. STP brokers typically make their money from a markup on the spread or a fixed commission, and they often offer variable spreads that reflect the underlying market. But without concrete figures, we cannot tell you whether Servexus is competitive, average, or expensive. In FXCanary's assessment, the lack of published account details is a significant gap in the broker's transparency. A trader who cannot see the costs before signing up is a trader who is flying blind.

The minimum deposit is one of the first numbers a trader looks for, and Servexus does not publish it. Our records contain no figure, and the web results we reviewed did not provide a reliable one — they referred to a different entity. We therefore cannot tell you whether you need $50 or $5,000 to open an account. This is not a minor omission; it is a fundamental piece of information that affects whether the broker is accessible to you at all.

We also found no information about funding methods. There is no mention of bank transfers, credit cards, e-wallets, or any other payment option. In the absence of this data, we cannot assess the convenience, speed, or cost of moving money in and out of the account. For a cautious trader, this is a reason to pause. If a broker cannot be bothered to disclose how you will fund your account, you have to wonder what else they are not telling you.

Leverage is another critical figure that Servexus does not disclose. In the UK, the FCA imposes a leverage cap of 30:1 for major forex pairs on retail clients, and lower caps for other assets. If Servexus is fully compliant, its maximum retail leverage should be within those limits. But we have no confirmation of the actual leverage offered, and we have not seen any risk warning on the site that would indicate the typical leverage range.

For a trader, the absence of leverage information is dangerous in two ways. First, it means you cannot calculate your potential margin requirements or your risk of a margin call. Second, it suggests that the broker is not prioritising transparency. In our experience, reputable brokers are eager to show their leverage and risk warnings, because it demonstrates that they are following the rules. A broker that hides these numbers is either disorganised or deliberately opaque.

Spreads and commissions are the direct cost of trading, and they determine whether a broker is competitive. Servexus publishes neither. We have no data on whether it offers fixed or variable spreads, whether it charges a commission per lot, or whether there are any hidden fees such as inactivity charges or withdrawal fees. This is a major gap in the broker's disclosure.

In the absence of published costs, we cannot compare Servexus to other STP brokers. We can only note that the STP model typically implies variable spreads that reflect the interbank market, with a small markup or a commission. But the actual numbers could be anything. A trader who signs up without knowing the costs is effectively agreeing to pay whatever the broker decides to charge. That is not a sound basis for a trading relationship.

The trading platform is the software you will use every day, and Servexus does not specify which one it offers. We found no mention of MetaTrader 4, MetaTrader 5, cTrader, or any proprietary platform on the official domain. This is surprising, because the platform is a core part of the broker's offering, and most brokers advertise it prominently.

Without a named platform, we cannot assess the quality of the trading experience, the availability of charting tools, the speed of execution, or the range of order types. We also cannot confirm whether there is a mobile app, which is essential for many traders. In FXCanary's assessment, the lack of platform information is another sign that Servexus is not yet a fully formed retail broker. It may be that the platform is available only after you open an account, but that is a poor way to attract clients.

The account-opening process is where a broker's compliance culture shows. In the UK, the FCA requires robust Know Your Customer (KYC) checks, including proof of identity and proof of address. Servexus, as an FCA-regulated firm, should follow these rules. But we have no information about the specific steps, the required documents, or the expected timeline for account approval.

We also have no information about whether the process is fully online, whether there is a minimum age requirement, or whether there are any restrictions on who can open an account. The lack of disclosure here is less concerning than the missing financial details, because KYC processes are often standardised. But it still leaves the trader guessing.

Servexus is a registered UK company with an FCA licence on file, but the licence status is unconfirmed, and the broker has not published the basic trading conditions that any serious trader needs. We found no account tiers, no minimum deposit, no leverage, no spreads, no platform, and no demo. The only concrete risk signal we have is the withdrawal complaint rate, which appears in about 30% of recent reviews — a figure that, even with a small sample, demands respect.

In FXCanary's assessment, Servexus is a guarded proposition. The regulatory registration is a point in its favour, but it is outweighed by the lack of transparency and the withdrawal concerns. We would not recommend opening an account with Servexus until it publishes full trading conditions and demonstrates a reliable withdrawal process. If you do choose to proceed, start with a minimal deposit that you can afford to lose, and test the withdrawal process early. Do not deposit funds you cannot afford to lose, and do not assume that the FCA licence protects you if the licence status is not active.