Brokers  /  PrimeXBT

PrimeXBT

Moderate riskForex / CFD broker
🇿🇦 South Africa · 5-10 years · since 2019-05-14 · PrimeXBT (PTY) LTD
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PrimeXBT operates in your country (United States) — but holds no local license. You’d likely be onboarded under an offshore entity, which means weaker fund protection. Confirm which entity before depositing.
36
Moderate risk
Scam Risk Scoremonitored · 2026-07-28
Lower riskHigher risk
  • 7 user exposure/complaint reports filed
  • Withdrawal complaints in ~14% of recent reviews
Exit Risk
47/100
50 reviews in the last 3 months, 52% negative, 3 withdrawal complaints — negativity rising vs earlier
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing3835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration458%
Transparency (site/info/social)010%
Real-user sentiment508%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal namePrimeXBT (PTY) LTD
Headquarters🇿🇦 South Africa
Founded2019-05-14
Years operating5-10 years
Employees0
Official websiteprimexbt.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods71 · Neteller, Skrill, BTC
Withdrawal methods68 · Skrill, Neteller, BTC
InstrumentsForexCryptoCommoditiesIndicesShares
Registered address
180 Lancaster Road, Gordons Bay, Western Cape, 7140, South Africa

Regulation & licenses · 1

RegulatorLicense typeLicense No.RegionStatus
FSCADerivatives Trading License (EP)45697South AfricaRegulated

Account types · 4

AccountMax leverageMin. depositMin. spreadCommissionEA
PXTrader 2.0Forex 1:1000 Crypto 1:500 Commodity 1:1000 Index 1:200 Shares 1:20--from 0.2No Fees
MT5 ZeroStopForex 1:1000 Crypto 1:500 Commodity 1:1000 Index 1:200 Shares 1:20--from 0.2No Fees
MT5 StandardForex 1:1000 Crypto 1:500 Commodity 1:1000 Index 1:200 Shares 1:20--from 0.2No Fees
MT5 ProForex 1:2000 Commodity 1:1000 Crypto 1:500 Index 1:200--from 0.1No Fees

Review analysis AI

User reviews of PrimeXBT paint a starkly divided picture: a sizable group praises the user-friendly app, fast verification, and low spreads, while a substantial number report serious problems with deposits not credited, withdrawals delayed or blocked, and poor customer support. The 34 withdrawal-related complaints and 19 scam-related complaints (mostly negative) are particularly concerning, especially when set against the broker's own marketing of fast withdrawals. While some traders have positive experiences, the volume and consistency of funding and payout issues suggest operational or liquidity weaknesses that risk-conscious traders should weigh carefully.

Best for
  • Traders seeking high leverage up to 1:2000
  • Users comfortable with crypto-only deposits and withdrawals
  • Beginners who want a simple app with low minimum deposits
Not for
  • Traders requiring reliable fiat deposit/withdrawal processing
  • Those who need responsive customer support to resolve issues quickly
  • Investors wary of potential withdrawal blocks or account freezes
Period:
What users complain about
What users praise
Where reviewers are from
🇿🇦 ZA63
🇮🇳 IN40
🇵🇰 PK33
Thailand7
🇺🇸 US6
Singapore6
Positive vs negative · last 12 months Pos Neg
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
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Aug

Real user reviews

Where PrimeXBT operates

Active across 81 markets (by market presence). Licensing rarely covers all of them — where it isn’t locally licensed, you’re onboarded under an offshore entity with weaker protection.

🇮🇳 India
🇵🇰 Pakistan
🇫🇷 France 1 complaint
🇧🇸 Bahamas
🇿🇦 South Africa Licensed
🇩🇪 Germany
🇺🇸 United States
🇮🇩 Indonesia 2 complaints
🇧🇷 Brazil
🇬🇬 Guernsey
🇻🇳 Vietnam
🇧🇴 Bolivia
🇷🇺 Russia
🇨🇦 Canada
🇹🇭 Thailand
🇰🇷 South Korea
🇺🇦 Ukraine
🇪🇸 Spain
🇲🇾 Malaysia 2 complaints
🇦🇪 United Arab Emirates 1 complaint

Market presence: WikiFX SkyEye · complaints: our records · licensing: official registers. Where you’re accepted is set by the broker’s own terms — always confirm before depositing.

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What PrimeXBT says about itself as stated by the broker · not independently verified by FXCanary

Regulation and Licensing

PrimeXBT states it is regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under Derivatives Trading License (EP) number 45697, and also claims licensing by the Financial Services Regulatory Authority (FSRA) of Saint Lucia. The broker presents itself as a compliant multi-asset platform.

Account Types and Trading Conditions

According to the broker, it offers four account types: PXTrader 2.0, MT5 ZeroStop, MT5 Standard, and MT5 Pro. All accounts feature zero commission and spreads starting from 0.2 pips (0.1 on MT5 Pro). Leverage is advertised up to 1:2000 for forex on the MT5 Pro account, 1:1000 for commodities and indices, 1:500 for crypto, and 1:20 for shares. The broker claims no minimum deposit is required.

Trading Instruments and Platforms

PrimeXBT says it offers CFDs on forex, cryptocurrencies, commodities, indices, and shares. Trading is available via its proprietary PXTrader 2.0 web platform, MetaTrader 5 (MT5) on desktop and mobile, and a dedicated mobile app. The company highlights fast execution and tight spreads.

Deposits and Withdrawals

The broker states it supports flexible deposits starting from $1 via Neteller, Skrill, and Bitcoin (BTC). Withdrawals are processed via the same methods and are advertised as having a maximum 24-hour turnaround time, with many requests processed instantly. The company does not charge withdrawal fees.

Promotions and Bonuses

PrimeXBT claims to offer regular bonuses on deposits, a loyalty program with rewards, and market analysis tools to help traders. It also promotes a risk-free demo account for practice.

About PrimeXBT

Company Overview

PrimeXBT (PTY) LTD is a multi-asset trading platform founded on May 14, 2019, and headquartered at 180 Lancaster Road, Gordons Bay, Western Cape 7140, South Africa. The broker offers contract for difference (CFD) trading across forex, cryptocurrencies, commodities, indices, and shares. It caters primarily to retail traders seeking zero-commission trading with high leverage options.

The company operates a global business, but its regulatory footprint is centered on South Africa's Financial Sector Conduct Authority (FSCA) under license number 45697. The broker also claims regulation by the Saint Lucia Financial Services Regulatory Authority (FSRA), though this is not verified in the provided data.

Account Types and Trading Conditions

PrimeXBT provides four account types to accommodate different trading styles: PXTrader 2.0, MT5 ZeroStop, MT5 Standard, and MT5 Pro. All accounts feature zero commission and variable spreads starting from 0.2 pips (0.1 pips on the MT5 Pro account). There is no disclosed minimum deposit requirement, making the platform accessible to traders with limited capital.

Leverage is generous: up to 1:1000 on forex for standard accounts, with the MT5 Pro offering up to 1:2000 on forex and 1:1000 on commodities and indices. Cryptocurrency trading leverages up to 1:500, while shares are capped at 1:20. This high leverage is attractive to experienced traders but also carries significant risk.

Trading Platforms and Instruments

Traders can access PrimeXBT's markets through its proprietary PXTrader 2.0 web platform, the popular MetaTrader 5 (MT5) platform for desktop and mobile, and a dedicated mobile app. The broker advertises fast execution and tight spreads across all platforms.

The instrument list covers over 50 currency pairs, major cryptocurrencies like Bitcoin and Ethereum, commodities such as gold and oil, global stock indices (S&P 500, FTSE 100, etc.), and individual shares. This variety allows for diversified trading strategies.

Deposits and Withdrawals

PrimeXBT accepts deposits via Neteller, Skrill, and Bitcoin (BTC), with no minimum deposit requirement. The company states that deposits are credited quickly, often instantly. Withdrawals are processed through the same methods, with the broker promising a maximum 24-hour turnaround and no withdrawal fees.

It is important to note that the broker does not support traditional bank transfers or credit/debit cards, which may be a limitation for some traders. Crypto funding and withdrawals are the primary fiat alternatives for international users.

Target Audience and Suitability

PrimeXBT is aimed at retail traders who prefer high leverage, zero commission, and a straightforward account opening process. The low entry barrier and demo account make it suitable for beginners, while the advanced MT5 platform and high leverage appeal to experienced scalpers and day traders.

However, the reliance on e-wallets and crypto for funding may not suit traders who want direct bank integration. The broker's FSCA regulation provides a baseline of oversight, but its history of user complaints about withdrawals and support responsiveness suggests that risk-aware traders should proceed with caution.

Overview compiled by FXCanary from regulatory records and public data. full PrimeXBT review