Brokers  /  moomoo

moomoo

Moderate riskStockbroker
Malaysia · 2-5 years · since 2021-12-24 · Moomoo Securities Malaysia Sdn. Bhd.
This is a stockbroker, not a leveraged forex/CFD broker — listed for reference. If you’re looking for a forex broker, see our forex broker directory.
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Independent ratingshow third parties score this broker
WikiFX7.95/10
Trustpilot3.4/5
Forex Peace Army/5
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moomoo operates in your country (United States) — but holds no local license. You’d likely be onboarded under an offshore entity, which means weaker fund protection. Confirm which entity before depositing.
29
Moderate risk
Scam Risk Scoremonitored · 2026-07-28
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): FSA, MAS
Exit Risk
49/100
253 reviews in the last 3 months, 23% negative, 20 withdrawal complaints
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age4515%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration458%
Transparency (site/info/social)010%
Real-user sentiment508%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameMoomoo Securities Malaysia Sdn. Bhd.
Headquarters Malaysia
Founded2021-12-24
Years operating2-5 years
Employees0
Official websitemoomoo.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
Level 9, 75A, Jalan Raja Chulan, Bukit Bintang, 50200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Regulation & licenses · 2

RegulatorLicense typeLicense No.RegionStatus
FSAMarket Making License (MM)関東財務局長(金商)第3335号JapanRegulated
MASMarket Making License (MM)CMS101000SingaporeRegulated

Review analysis AI

The real-review picture for Moomoo is polarized. While many users praise the platform's speed, features, and low fees, a significant minority report severe issues with withdrawals, customer support, and account verification. The 3.3/5 Trustpilot score and 21 withdrawal complaints suggest that despite a generally positive user base, there are concrete problems that can trap traders. The dominant signal is positive for platform usability, but the negative incidents are serious enough to warrant caution, particularly regarding fund access and support responsiveness.

Best for
  • Retail investors seeking low-cost US and Hong Kong stock trading
  • Beginners who value educational content and a modern app
  • Traders comfortable with a gamified interface and fast execution
Not for
  • Options traders requiring complex strategies and capital efficiency
  • Users who prioritize reliable customer support and smooth withdrawals
  • Investors who prefer a straightforward, less cluttered trading experience
Period:
What users complain about
What users praise
Where reviewers are from
🇺🇸 US126
🇦🇺 AU39
🇲🇾 MY32
🇸🇬 SG28
🇨🇦 CA4
Malaysia3
Positive vs negative · last 3 months Pos Neg
May
Jun
Jul

Real user reviews

Where moomoo operates

Active across 82 markets (by market presence). Licensing rarely covers all of them — where it isn’t locally licensed, you’re onboarded under an offshore entity with weaker protection.

🇺🇸 United States
🇯🇵 Japan Licensed
🇲🇾 Malaysia 1 complaint
🇸🇬 Singapore Licensed
🇨🇦 Canada
🇦🇺 Australia
🇹🇼 Taiwan
🇨🇳 China
🇭🇰 Hong Kong 1 complaint
🇰🇷 South Korea
🇩🇪 Germany
🇮🇳 India
🇮🇩 Indonesia
🇳🇿 New Zealand
🇹🇭 Thailand
🇻🇳 Vietnam
🇫🇷 France
🇵🇭 Philippines

Market presence: WikiFX SkyEye · complaints: our records · licensing: official registers. Where you’re accepted is set by the broker’s own terms — always confirm before depositing.

Similar brokers

What moomoo says about itself as stated by the broker · not independently verified by FXCanary

Regulatory Compliance

Moomoo Securities Malaysia Sdn. Bhd. claims to be regulated by the Financial Services Agency (FSA) in Japan under license number 関東財務局長(金商)第3335号 and by the Monetary Authority of Singapore (MAS) under license CMS101000, both as a Market Making License.

Commission and Fees

The broker advertises itself as a discount brokerage offering low commissions for stock and ETF trades, competitive fee structures for options trading, and better-than-average margin rates for traders utilizing margin loans.

Market Access

According to the company, Moomoo provides access to U.S. stocks, China A-shares, and the Hong Kong stock market, along with Level II data and quick screens.

Trading Tools

Moomoo states it offers powerful charting tools, real-time data, and a clean interface, making the platform suitable for both new and experienced traders.

Account Types

The broker mentions it provides margin accounts and various account tiers, though specific details on account types and minimum deposits are not fully disclosed in public materials.

About moomoo

Overview and Background

Moomoo Securities Malaysia Sdn. Bhd. is a discount brokerage platform that began operations in Malaysia on 24 December 2021. The company is headquartered at Level 9, 75A, Jalan Raja Chulan, Bukit Bintang, 50200 Kuala Lumpur. Moomoo positions itself as a technology-driven broker offering low-cost trading in U.S., Hong Kong, and China A-share markets. Despite being a relatively new entrant in Malaysia, the brand is well-known globally through its parent company, Futu Holdings, which operates similar platforms in other regions.

Regulation and Licensing

Moomoo Securities Malaysia Sdn. Bhd. holds regulatory licenses from the Financial Services Agency (FSA) of Japan and the Monetary Authority of Singapore (MAS). The FSA license is listed under number 関東財務局長(金商)第3335号, and the MAS license under CMS101000.

Both are Market Making Licenses (MM). However, it is important to note that regulatory protection for clients may vary by jurisdiction, and the Malaysian entity itself is not directly overseen by a local regulator. The company reports zero employees, which may indicate a lean operational structure or reliance on parent company resources.

Platform and Tools

Moomoo offers a proprietary trading platform available on desktop and mobile devices. The platform is praised for its fast execution, real-time data, and powerful charting tools. It provides Level II data for U.S. markets and quick screening capabilities. The interface is designed to be intuitive, though some users find it cluttered with information. The broker also integrates social trading features and educational resources, including tutorials and investment programs.

Account Types and Instruments

Moomoo offers multiple account types, including standard cash accounts and margin accounts. The broker supports trading in stocks, ETFs, options, and possibly other instruments, though specific details on asset classes are not exhaustively disclosed. Users can access U.S., Hong Kong, and China A-share markets. The minimum deposit requirements are not clearly stated in public disclosures, but the broker promotes low initial investment thresholds.

Fees and Spreads

Moomoo advertises low commissions for stock and ETF trades and competitive options fees. Margin rates are said to be better than average. However, the broker does not provide a detailed fee schedule for spreads or other trading costs. Some users report that margins on options spreads can be high. Transfer-out fees are noted as significant, which may impact users who plan to move assets away from the platform.

Deposits and Withdrawals

Funding methods include bank transfers and possibly other local payment options like PayID in Australia. Deposits are often described as instant or quick. Withdrawal processing times vary, with some users reporting success within 12 hours, while others experience prolonged delays and multiple document requests. The broker does not disclose its full withdrawal policy publicly.

Target Audience

Moomoo is designed for retail investors, particularly those new to trading or those seeking a low-cost entry into international markets. The educational content and gamified interface appeal to beginners. However, advanced traders may find the platform limiting due to restrictions on complex strategies and less responsive customer support. The broker aims to compete with other discount brokers like Robinhood and Webull.

Overview compiled by FXCanary from regulatory records and public data. full moomoo review