Brokers  /  markets.com

markets.com

Low riskForex / CFD broker
🇨🇾 Cyprus · 5-10 years · since 2017-09-07 · Safecap Investments Limited
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Independent ratingshow third parties score this broker
WikiFX6.93/10
Trustpilot3.5/5
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markets.com operates in your country (United States) — but holds no local license. You’d likely be onboarded under an offshore entity, which means weaker fund protection. Confirm which entity before depositing.
23
Low risk
Scam Risk Scoremonitored · 2026-07-28
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): CYSEC
  • 12 user exposure/complaint reports filed
  • Withdrawal complaints in ~23% of recent reviews
Exit Risk
79/100
7 reviews in the last 3 months, 71% negative — negativity rising vs earlier
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)2210%
Real-user sentiment208%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameSafecap Investments Limited
Headquarters🇨🇾 Cyprus
Founded2017-09-07
Years operating5-10 years
Employees0
Official websitemarkets.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments

Regulation & licenses · 1

RegulatorLicense typeLicense No.RegionStatus
CYSECMarket Making License (MM)092/08CyprusRegulated

Review analysis AI

The dominant signal from real reviews is significant dissatisfaction with withdrawals, with many users reporting delays or blocked access to funds, and a pattern of easy deposits but difficult withdrawals. Positive reviews are fewer and often highlight specific support agents rather than consistent operational excellence. Concrete situations include a withdrawal request of $2112 left unprocessed for over three days, repeated denials after making profit, and bonus deductions that automatically closed trades.

Best for
  • Traders who prioritize a wide range of trading instruments
  • Traders who benefit from dedicated account managers (if assigned)
Not for
  • Traders who require reliable and fast withdrawals
  • Traders who seek transparent fee structures and support that can explain them
  • Traders who want consistent bonus policies and execution reliability
Period:
What users complain about
What users praise
Where reviewers are from
🇿🇦 ZA86
🇦🇪 AE14
🇦🇺 AU13
DK11
Hong Kong10
🇮🇹 IT5
Positive vs negative · last 12 months Pos Neg
May
Aug
Sep
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Real user reviews

Where markets.com operates

Active across 66 markets (by market presence). Licensing rarely covers all of them — where it isn’t locally licensed, you’re onboarded under an offshore entity with weaker protection.

🇺🇸 United States
🇪🇨 Ecuador
🇩🇪 Germany EEA
🇯🇴 Jordan
🇰🇷 South Korea
🇿🇦 South Africa
🇮🇳 India 1 complaint
🇹🇼 Taiwan
🇳🇬 Nigeria
🇫🇷 France EEA
🇮🇹 Italy EEA
🇵🇰 Pakistan
🇵🇾 Paraguay
🇮🇩 Indonesia
🇦🇺 Australia
🇳🇱 Netherlands EEA
🇻🇳 Vietnam
🇰🇼 Kuwait
🇨🇾 Cyprus Licensed
🇬🇭 Ghana 1 complaint
🇭🇰 Hong Kong 9 complaints
🇺🇦 Ukraine 1 complaint

🇪🇺 Passported across 18 EU/EEA countries under its EU license.

Market presence: WikiFX SkyEye · complaints: our records · licensing: official registers. Where you’re accepted is set by the broker’s own terms — always confirm before depositing.

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What markets.com says about itself as stated by the broker · not independently verified by FXCanary

About Markets.com

The broker states it was founded in 2008 and is a regulated forex broker registered in Saint Vincent and the Grenadines, operating under the full legal name Safecap Investments Limited.

Trading Instruments

According to the company, it offers trading in forex, shares, commodities, indices, cryptocurrencies, ETFs, and bonds.

Leverage and Platforms

The broker advertises leverage up to 1:500 and provides trading via Mobile App, Web platform, TradingView, and MT4/5 trading platforms.

Minimum Deposit

The company states a minimum deposit requirement of $100.

About markets.com

Company Overview

Markets.com is a brand operated by Safecap Investments Limited, a financial services company incorporated on 7 September 2017 and headquartered in Cyprus. The broker describes itself as a regulated forex broker serving retail and professional traders worldwide. It is important to note that while the company's promotional materials mention a founding year of 2008, the regulatory incorporation date recorded for Safecap Investments Limited is 2017. This discrepancy may reflect a brand heritage prior to the current entity's registration.

The broker offers a wide range of trading instruments and platforms, catering to traders looking for access to multiple asset classes under one roof. With a CySEC license and a presence in Saint Vincent and the Grenadines, Markets.com positions itself as a globally accessible broker with a regulatory anchor in Europe.

Regulation and Safety

Markets.com is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 092/08, with a Market Making (MM) license status marked as 'Regulated'. This means the broker is authorized to operate within the European Economic Area and must comply with CySEC's financial and operational standards, including client fund segregation and negative balance protection. However, the broker also maintains a registration in Saint Vincent and the Grenadines, a jurisdiction with less stringent oversight, which may serve clients outside the EU.

Traders should be aware that while CySEC regulation provides a basic safety net, the broker's global operations may involve different legal entities. The presence of three identified clone/impersonator sites also underscores the need for caution when engaging with any online brokerage.

Trading Instruments

Markets.com offers a diverse portfolio of trading instruments covering six major asset classes. According to the company, clients can trade forex (including major, minor, and exotic pairs), shares from global stock exchanges, commodities such as gold and oil, equity indices, cryptocurrencies, ETFs, and bonds. This breadth allows traders to diversify their strategies without needing multiple accounts.

Specific details on the number of instruments per category are not disclosed, but the range indicates an intention to compete with full-service brokers. The inclusion of cryptocurrencies and ETFs reflects modern trading trends, while bonds and commodities appeal to traditional investors.

Trading Platforms

The broker supports four trading platforms: a proprietary Mobile App, a Web platform, TradingView, and the industry-standard MetaTrader 4 and 5 (MT4/MT5). This selection covers both beginners and advanced traders, with TradingView offering advanced charting tools and social features, while MT4/MT5 provide automated trading via Expert Advisors (EAs). The Mobile App is likely designed for on-the-go trading with simplified interface.

Availability of all platforms on desktop and mobile devices ensures flexibility, though specific features and tools on each platform are not detailed in available data. Traders who rely on third-party plugins or custom indicators may prefer MT4/MT5, while TradingView users can benefit from its community-driven analytics.

Account Types and Minimum Deposit

Markets.com requires a minimum deposit of $100 to open a trading account. Account types are not specified in the provided information, but the broker's leverage of up to 1:500 suggests that different account tiers may exist with varying margin requirements. Typically, brokers offer standard, premium, or Islamic accounts, but confirmation from Markets.com is needed.

The $100 minimum makes the broker accessible to retail traders with limited capital, though the leverage cap at 1:500 indicates that risk management should be a priority. Traders should verify account terms directly with the broker before depositing funds.

Target Audience

Markets.com appears designed for a broad audience, from novice traders to experienced professionals. The low minimum deposit and multiple platforms attract beginners, while advanced instruments and high leverage appeal to seasoned speculators. However, the mixed user reviews and regulatory dual-registration suggest that due diligence is essential.

Traders who prioritize regulatory protection and are comfortable with CySEC oversight may find Markets.com suitable, especially those in the EU. Those seeking a broker with consistent historical performance and transparent fee structures should approach with caution and consider alternative options based on the negative feedback highlighted in this review.

Overview compiled by FXCanary from regulatory records and public data. full markets.com review