Brokers / Markethouse / Is it safe?

Is Markethouse a Scam?

No verified license Est. 2023
75/100
Severe risk

Markethouse: scam or legit — our verdict

FXCanary rates Markethouse at 75/100 scam risk (Severe risk). Markethouse carries risk signals that a cautious trader should not ignore before depositing.

The overwhelming majority of reviews are negative, with 9 out of 9 scam-related mentions and 5 out of 5 withdrawal complaints, painting a clear picture of a broker that fails to return funds and pressures clients into further deposits. Specific accounts describe being convinced by named individuals to invest savings, only to see the website disappear or communications ignored. The single positive mention is a refund obtained through a third-party chargeback service, not through the broker itself, reinforcing the pattern of unresponsiveness.

Unlike closed "trust scores", our number is a transparent weighted formula from public data — the full breakdown is below, and FXCanary takes no payment from any broker it rates.

How FXCanary Assesses Broker Safety

Our approach to evaluating a broker’s safety is built on a combination of regulatory verification, user-experience analysis, and operational transparency. We start by checking the broker’s licences against official public registers, then we cross-reference those findings with aggregated industry data and a careful reading of real client reviews. The goal is to identify patterns that indicate either a genuine, well-run firm or one that poses a serious risk to retail traders.

For Markethouse, the picture that emerges is deeply concerning. Our review found no verified regulatory licence on file, and the broker’s own website does not disclose any authorisation from a recognised financial authority. That absence is a major red flag, because it means there is no independent oversight of the firm’s conduct, no requirement to segregate client funds, and no access to a compensation scheme if things go wrong. In our assessment, this alone would warrant a high-risk rating, but the user record makes the situation even worse.

We also weigh the volume and consistency of negative user reports. When a broker accumulates a significant number of complaints about blocked withdrawals, unresponsive support, and aggressive sales tactics, we treat that as strong evidence of a systemic problem rather than isolated incidents. In Markethouse’s case, the complaints are not just numerous—they are remarkably consistent in describing the same core failures: money goes in, but it does not come out, and communication breaks down exactly when the client asks for a return of funds.

Regulatory Status and Client Fund Protection

Markethouse lists a registered address at the World Trade Center Amsterdam, which might give some traders a false sense of security. However, a registered address is not the same as a regulated status. Our checks found no licence from the Dutch Authority for the Financial Markets (AFM) or any other European regulator, and the broker does not claim to hold one. This means that even though the firm is based in the Netherlands, it is not subject to the strict client-fund protection rules that apply to authorised firms in the EU.

For a regulated broker, client money must be held in segregated accounts, and in the EU, investors are covered by a compensation scheme that protects up to €20,000 per person. Markethouse offers none of these safeguards. There is no evidence of segregation, no compensation scheme, and no negative-balance protection. If the firm fails or disappears, clients have no legal claim to their funds through any investor protection mechanism.

The lack of regulation also means there is no external ombudsman or dispute-resolution service that can intervene on a client’s behalf. When a client has a problem with a regulated broker, they can escalate it to the financial regulator or the ombudsman. With Markethouse, the only recourse appears to be a chargeback through a bank or card provider, which is a slow and uncertain process, and one that several reviewers have mentioned as their only hope of recovering money.

The Clone and Impersonation Picture

Our checks found no clone or impersonator sites associated with Markethouse, which is unusual for a broker with such a poor reputation. Typically, we see multiple copycat domains that try to piggyback on a legitimate firm’s name. In this case, the absence of clones suggests that the operation is not trying to hide behind a well-known brand—it is operating openly under its own name, which is a different kind of risk.

However, one reviewer mentioned that they signed up for a product called Quantum AI and were then directed to Markethouse. That is a classic funnel used by fraudulent operations, where a client is lured in by one brand and then passed on to another. It indicates that Markethouse may be part of a wider network of related entities, even if we have not identified specific clone sites.

For a trader, the practical implication is that the broker’s identity is not the issue—the risk lies in the firm’s behaviour. The lack of clones does not make Markethouse safer; it simply means that the operation is not trying to confuse the public with lookalike domains. The real danger is that clients are being directed to the firm from various sources, and once they are inside, they are subjected to high-pressure sales tactics and then find it impossible to withdraw funds.

Withdrawal Reliability: Evidence from User Reviews

The most damning evidence against Markethouse comes from the user reviews, which describe a consistent pattern of withdrawal failures. One reviewer wrote that after depositing money, they were passed on to a retention agent who showed them how fast profits could add up, but when they tried to close their account, the website became unavailable and they could not contact anyone. Another said they were told they would be charged $50 per day for an inactive account, even though it was the broker that had stopped responding.

A particularly telling review described how a client was convinced to invest their entire savings in virtual currency, and then when they asked to withdraw, they were met with silence. The reviewer noted that the account manager had built an illusion of profitability with a few trades, but the moment the client wanted to take money out, the relationship turned hostile. This is a textbook sign of a withdrawal scam, where the broker’s only goal is to extract as much money as possible and then cut off contact.

We also noted that several reviews mentioned the involvement of specific individuals—Tyler Hart, Jake Berry, Floyd, Liam, Robert Elliot, Tony Webb—who are likely using fake names. These individuals are described as aggressive salespeople who push clients to invest more and more, and who become evasive or threatening when the client asks for a return of funds. In our assessment, this is not a case of a few unhappy traders; it is a coordinated operation designed to defraud.

Concrete Red and Green Flags

The red flags for Markethouse are numerous and severe. The most obvious is the complete absence of regulation, which we have already detailed. Another is the broker’s own website, which does not disclose any information about spreads, commissions, leverage, or the tradable instruments on offer. That lack of transparency is a hallmark of a firm that does not want to be held accountable for its pricing or its conduct.

The user reviews add more red flags: the use of high-pressure sales tactics, the demand for ever-larger deposits, the refusal to process withdrawals, and the disappearance of the website when a client asks to close their account. There are also reports of fees being imposed arbitrarily, such as the $50 per day inactivity charge, which is a common trick used to drain a client’s balance before they can withdraw.

Are there any green flags? In our review, we found none. The broker has no verifiable licence, no transparent fee structure, and no positive user feedback.

The Trustpilot score of 1.8 out of 5 over 16 reviews is overwhelmingly negative, and the Forex Peace Army rating is also zero. Even the broker’s own website does not provide enough information to assess its legitimacy. In our assessment, there is nothing about Markethouse that would give a trader any reason to trust it.

How to Protect Yourself If You Have Already Deposited

If you have already deposited money with Markethouse, the first step is to stop all further payments immediately. Do not respond to any requests for additional funds, no matter how convincing the account manager may be. The reviews show that the broker will use every trick in the book to get more money from you, and the more you send, the more you are likely to lose.

Next, contact your bank or card provider as soon as possible to request a chargeback. Several reviewers mentioned that they were able to recover their money through a chargeback organisation, but the process is time-sensitive. You should also gather all evidence of your dealings with the broker, including emails, chat logs, and transaction records, as this will be essential for any dispute.

Finally, report the broker to the relevant authorities. In the Netherlands, you can file a complaint with the AFM or the Dutch police, and you can also report the firm to international fraud databases. While there is no guarantee of recovery, taking these steps can help prevent others from falling victim to the same scheme. In our assessment, the sooner you act, the better your chances of getting at least some of your money back.

How we score Markethouse's scam risk

Seven factors from public regulatory records, complaint data and real reviews — each 0–100 (higher = riskier), combined by the weights shown.

FactorRiskWeight
Regulation & licensing
85
35%
Company age
45
15%
Clone / impersonation
0
12%
Withdrawal & exposure complaints
24
12%
Offshore registration
10
8%
Transparency (site/info/social)
53
10%
Real-user sentiment
90
8%

Red flags & reassurances

  • No verified regulatory license on file
  • Withdrawal complaints in ~25% of recent reviews

Is Markethouse regulated?

No verified regulatory licence was found for Markethouse. An unregulated broker offers no compensation scheme, no segregated-funds guarantee and no regulator to complain to — a major caution sign.

Withdrawal complaints — can you get your money out?

Withdrawal trouble is the clearest scam signal in retail forex. FXCanary counted 4 withdrawal-related complaints for Markethouse.

  • "My experience with this company was marked by a troubling absence of reliability. The disappearance of my funds, coupled with their refusal to acknowledge or address any of my comm…"
  • "Totally got scammed, I signed up for Quantum AI but it directed me to market house, I invested US$200 and after a few trades with Floyd, he connected me to Liam and OMG they were f…"
  • "Stop complaining here. Be good and take your withdrawal issue to the chargeback organization written through my name and get your money, otherwise you will wait for it forever."

Exit risk — recent momentum

58/100 · Elevated. 3 reviews in the last 3 months, 100% negative, 1 withdrawal complaint

How to protect yourself with any broker

  • Verify the regulator licence number directly on the regulator's own website — don't trust a logo on the broker's site.
  • Test withdrawals early: deposit small, trade, and withdraw before committing serious capital.
  • Confirm you are on the official domain; check the clone list above.
  • Be wary of guaranteed profits, aggressive bonuses, or pressure from "account managers".
  • Keep records (screenshots, statements) in case you need to file a complaint or chargeback.

Read the full Markethouse review →  ·  Full profile & live data