FBS Review
FBS in a nutshell
The real-review picture is sharply divided. On one side, a large contingent of users praise FBS for fast withdrawals, tight spreads, and a clean platform, with many positive mentions across speed and withdrawals. On the other, a substantial minority report serious issues: delayed or blocked withdrawals, unresponsive support (one user cited 255+ emails and 305+ chats without resolution), and even allegations of fraud and account termination after profits. The negative reviews cluster around account and KYC problems, profit payouts, and scam concerns, suggesting that while many traders have smooth experiences, a significant number face severe difficulties that erode trust.
FXCanary rates FBS at 25/100 scam risk (Moderate risk), based on regulation & licensing, fund-safety signals, company transparency, complaint history and real user feedback.
See the open scoring breakdown →
Pros
- Traders prioritizing fast withdrawals and tight spreads
- Beginners looking for a user-friendly platform with easy MT4/MT5 integration
- Those comfortable with a regulated broker offering high leverage
Cons
- Traders who require reliable customer support for dispute resolution
- Those sensitive to withdrawal delays or account freezes
- Investors wary of mixed scam allegations and negative trust signals
Regulation & licenses
Every licence on file for FBS, as cross-checked by FXCanary against public regulatory registries.
| Regulator | Type | Licence no. | Status | Country |
|---|---|---|---|---|
| ASIC | Market Making License (MM) | 426359 | Regulated | Australia |
| CYSEC | Market Making License (MM) | 331/17 | Regulated | Cyprus |
Account types & conditions
Account tiers and trading conditions on record for FBS.
| Account | Min. deposit | Max. leverage | Min. spread | Commission |
|---|---|---|---|---|
| Standard | 50 units | 1:30 | from 0.7 | $0 |
| Ultra | 50 units | 1:30 | from 0 | AUD 8.12/USD 6/EUR 5 for one lot |
How FXCanary assessed FBS
Our review of FBS began with the structured data on file: the company registration in Belize, the two licences listed with ASIC and CySEC, and a substantial body of user reviews drawn from public platforms. We cross-checked the licences against the public registers where possible, and we analysed the real-review record — 9737 Trustpilot reviews averaging 4.3/5, alongside a much harsher aggregated industry score of 2.501/5 from Forex Peace Army. The contrast between those two numbers is striking, and it is exactly the kind of divergence that warrants a closer look.
We also counted 289 withdrawal-related complaints in the user record, found three clone or impersonator sites claiming to be FBS, and noted the FXCanary Scam Risk Score of 25/100, which we classify as 'Guarded'. That score is not an accusation of fraud, but it signals that traders should proceed with caution and verify every detail before depositing. In the sections that follow, we interpret what the regulatory coverage, account terms, and user experiences actually mean for a retail trader, rather than simply repeating the figures that appear in the data tables.
Company background and what it signals
FBS operates under the full legal name FBS Markets Inc, registered at The Bentley, #16 Cor A Street & Princess Margaret Drive, Belize City, Belize. The company was founded on 18 September 2017, which makes it a relatively young broker in a sector where longevity is often a proxy for stability. The registered address in Belize is a common jurisdiction for forex brokers, but it is not a major financial centre, and the company lists zero employees in the structured data — a figure that is unusual and worth questioning, though it may reflect a reporting gap rather than the true size of the operation.
For a trader, the Belize registration means that the entity you are contracting with is not subject to the same stringent capital and conduct rules as a broker regulated in the UK, the EU, or Australia. That does not automatically make FBS a scam, but it does mean that the legal protections available to you are weaker than they would be with a broker domiciled in a top-tier jurisdiction. We also note that FBS Markets Inc is a distinct entity from the various FBS-branded companies that operate in other regions, and the presence of three clone or impersonator sites in the wild adds another layer of risk — always verify the official domain before logging in.
Regulatory coverage: ASIC and CySEC in detail
FBS lists two regulators on file: the Australian Securities and Investments Commission (ASIC) and the Cyprus Securities and Exchange Commission (CySEC). Both are respected regulators, but they operate in very different ways, and the licences on file are both Market Making (MM) licences. The ASIC licence is listed with number 426359 and status 'Regulated', while the CySEC licence is listed with number 331/17 and status 'Regulated'. We have quoted those numbers exactly as provided, and we encourage traders to verify them on the official registers before relying on them.
ASIC is a top-tier regulator with a strong reputation for enforcing conduct standards, but it is important to understand that ASIC regulation applies to the Australian entity, and it may not cover clients who are onboarded through the Belize entity. CySEC, as an EU regulator, imposes MiFID II requirements, including client fund segregation and access to the Financial Ombudsman, but again, the protection only extends to clients of the Cyprus entity. In practice, many brokers operate a multi-entity structure, and the entity that actually holds your account may not be the one with the strongest licence. We could not confirm from the structured data which entity serves which region, so traders should check their account agreement carefully.
The key takeaway is that FBS is not an unregulated broker — it has two licences on file — but the regulatory umbrella is not as comprehensive as it might appear. The Belize registration is the base, and the ASIC and CySEC licences are separate entities. For a retail trader, the practical implication is that you should confirm which entity is your counterparty and whether your funds are protected by a compensation scheme. If you are unsure, that is a reason to proceed with caution.
Account types: what the tiers really mean
FBS offers two account types in the structured data: Standard and Ultra. The Standard account requires a minimum deposit of 50 units, offers a maximum leverage of 1:30, and has a minimum spread from 0.7 pips with no commission. The Ultra account also requires a minimum deposit of 50 units and offers the same maximum leverage of 1:30, but it has a minimum spread from 0 pips and charges a commission of AUD 8.12 / USD 6 / EUR 5 per lot. The raw figures are in the table, so here we focus on what they mean for different traders.
The Standard account is clearly aimed at beginners or those who prefer a simple cost structure — no commission, but a wider spread. The Ultra account is for more active traders who are willing to pay a per-lot commission in exchange for tighter spreads. The 1:30 maximum leverage is conservative compared to the 1:3000 leverage that FBS advertises in its company description, which suggests that the leverage on these specific account types is capped for regulatory reasons, likely due to ASIC or CySEC restrictions. That is a positive sign, as high leverage is a common source of losses for retail traders.
However, the minimum deposit of 50 units is higher than the $5 minimum deposit advertised in the company description. That discrepancy is worth noting — it may be that the $5 minimum applies to a different account type or a different entity, but the structured data we have shows 50 units for both Standard and Ultra. Traders should not assume that the advertised $5 minimum is available on the account they are opening.
Deposits, withdrawals and funding: the user record
FBS offers 16 deposit methods and 13 withdrawal methods, which is a broad range and suggests that the broker is trying to accommodate traders in many regions, including those who rely on mobile money services like M-Pesa. The user reviews on deposits and funding are mixed: 83 positive mentions versus 101 negative, which is a slight negative tilt. Positive reviews highlight quick registration, simple deposit methods, and fast withdrawals, but negative reviews describe deposits that were deducted from mobile money yet never reflected in the trading account, and one reviewer reported being unable to deposit or see trading activities at all.
Withdrawals are the most talked-about topic in the user record, with 291 mentions split between 156 positive and 129 negative. The positive reviews are encouraging: several users report 'fast withdrawals', 'instant withdrawals', and one notes that 'the withdrawal have improved good and they are fast'. But the negative reviews are specific and concerning. One user waited almost two days for a withdrawal to a mobile wallet, another said the withdrawal time took longer than expected, and a third complained that they could not withdraw through cards. More seriously, there are multiple 1-star reviews describing withdrawals that never arrived, with one user waiting over a month and being told 'the team is already investigating'.
Our assessment is that FBS is not uniformly failing on withdrawals — many users do receive their funds quickly — but the pattern of delayed or blocked withdrawals, especially for mobile money users, is a real risk. The 289 withdrawal-related complaints we counted are not negligible, and they suggest that the experience varies significantly depending on the payment method and the region. Traders should test the withdrawal process with a small amount before committing larger funds.
Instruments and platforms
The structured data does not list the tradable instruments for FBS, but the company description states that it provides 550+ tradable instruments, including currency pairs, metals, energies, indices, and shares, and that it supports the FBS app, MetaTrader 4, and MetaTrader 5. The user reviews on the platform and app are mixed: 54 positive mentions versus 80 negative, which is a notable negative tilt. Positive reviews praise the clean user interface on PC and mobile, easy linking with MT4 and MT5, and fast execution. Negative reviews include complaints about the app not being available on the App Store, frozen graphs, and a general sense that the platform is unreliable.
One user wrote that they could not find the FBS app on the App Store, which is a practical problem for iPhone users. Another said the graph was sometimes frozen, which can be a serious issue for active traders. The platform is a core part of the trading experience, and while many users are satisfied, the negative feedback is frequent enough that we would advise traders to test the platform thoroughly with a demo account before depositing real money.
In terms of execution, the user record shows 30 mentions with 17 positive and 12 negative. Positive reviews highlight fast execution and quick withdrawals, but negative reviews include a serious allegation that FBS liquidated positions at a price that did not exist in their own tick data, and that the broker ignored the user's settlement offer and banned the account. That is a red flag, but it is a single review, and we cannot verify the details. Still, it is the kind of complaint that warrants caution.
Fees and overall cost picture
The structured data provides limited information on fees beyond the account spreads and commissions. The Standard account has a minimum spread from 0.7 pips, and the Ultra account has a minimum spread from 0 pips with a commission of AUD 8.12 / USD 6 / EUR 5 per lot. The user reviews on spreads and fees are mixed: 52 positive versus 67 negative. Positive reviews mention 'very tight spread', 'tight spread, customer friendly, fast withdrawal', and one user simply wrote 'Just the spread 🥵', which we interpret as a positive comment on the tightness. Negative reviews are mostly tied to the same withdrawal and deposit complaints, rather than specifically about fees.
We do not have data on overnight fees, inactivity fees, or currency conversion costs, so we cannot provide a full cost comparison. However, the fact that the minimum spread is as low as 0 pips on the Ultra account is competitive, and the commission is within the typical range for ECN-style accounts. For a trader who is active, the Ultra account may be more cost-effective, but the 50-unit minimum deposit is a barrier for some.
One point that stands out is the discrepancy between the advertised leverage of up to 1:3000 and the 1:30 maximum on the accounts we have data for. High leverage is often used as a marketing tool, but it is also a major risk factor. The fact that the accounts we see are capped at 1:30 is actually a protective measure, and we would caution traders against seeking out higher leverage, as it amplifies losses.
What the real user reviews tell us
The user review record for FBS is a study in contrasts. On Trustpilot, the average score is 4.3/5 over 9737 reviews, which is a strong positive signal. Many users describe FBS as a reliable broker with fast withdrawals, tight spreads, and good customer support.
One user wrote, 'I have used FBS for the past five years. It has been great though they have removed most of their promotions and online activities. FBS has no slippage especially during major news event.' Another said, 'FBS is a great broker quick to register, fast withdraw and deposit and easier to use for the beginner traders.' These are not paid endorsements; they reflect genuine satisfaction.
However, the aggregated industry data from Forex Peace Army gives FBS a score of 2.501/5, which is far lower. The negative reviews are often detailed and specific. One reviewer with account number #28678621 wrote a long complaint about a disputed 19.00-lot USDJPY transaction, claiming they did not authorise it.
Another described sending 255+ emails and 305+ live chats without resolution. A third said, 'Scammers, don't deposit your money to this broker. I deposited cash through mpesa, the money was deducted from my mpesa yet never reflected to their app.' These are serious allegations, and while we cannot verify them, the volume of similar complaints is concerning.
The balance of positive and negative reviews varies by topic. Withdrawals are nearly split, with 156 positive and 129 negative. Speed is more positive, with 148 positive and 35 negative.
Customer support is almost split, with 70 positive and 68 negative. But profit and payouts are heavily negative, with only 11 positive mentions versus 58 negative. That suggests that while many users can deposit and withdraw, a significant number struggle to realise profits, either due to withdrawal blocks or account closures.
One user wrote, 'My account is terminated for no clear reason... Is it because I multiply my profits in such a short time?' That is a common complaint among brokers that are not fully reliable.
In our assessment, the user record paints a picture of a broker that is not an outright scam — many traders use it successfully — but it has a significant tail of unhappy customers, and the negative reviews often involve concrete financial losses. The FXCanary Scam Risk Score of 25/100 reflects this: it is not a 'scam' verdict, but it is a warning that the risk is elevated.
How our independent read compares with industry scores
The divergence between the Trustpilot score of 4.3/5 and the Forex Peace Army score of 2.501/5 is one of the widest we have seen. There are several possible explanations. Trustpilot reviews can be influenced by promotional campaigns, and some brokers actively encourage positive reviews, while negative reviews may be filtered or removed. Forex Peace Army, on the other hand, is known for hosting unresolved complaints, and its scoring tends to be harsher. Neither source is perfect, but the truth likely lies somewhere in between.
Our own analysis of the structured data and the real reviews suggests that FBS is a functional broker with a large client base, but it has systemic issues with withdrawals and customer support for a minority of users. The 289 withdrawal-related complaints we counted are not trivial, and the three clone sites are a reminder that the FBS brand is being abused by scammers. We also note that the company lists zero employees, which is unusual and may indicate that the Belize entity is a shell, with the real operations elsewhere.
When we compare our read to the industry scores, we find that the Trustpilot score overstates the positive experience, while the Forex Peace Army score understates it. The FXCanary Scam Risk Score of 25/100, which we classify as 'Guarded', is a balanced assessment. It does not say that FBS is a scam, but it says that traders should not assume they are fully protected. The regulatory coverage is real, but the multi-entity structure and the offshore base create gaps.
Verdict and practical safety advice
In our assessment, FBS is a broker that many traders use without major problems, but it carries a level of risk that we cannot ignore. The FXCanary Scam Risk Score of 25/100 — 'Guarded' — is our overall stance. That means we do not classify FBS as a confirmed scam, but we do advise caution. The regulatory licences with ASIC and CySEC are a positive, but they may not cover all clients, and the Belize registration is a weak point. The user record shows a significant number of withdrawal complaints, and the profit-related complaints are disproportionately negative.
If you are considering FBS, we recommend the following practical steps. First, verify the exact entity you are opening an account with and check whether it is regulated by ASIC or CySEC. If you are onboarded through the Belize entity, your protections are limited.
Second, test the withdrawal process with a small amount before depositing more. Third, keep detailed records of all transactions, including deposit confirmations and withdrawal requests, in case you need to file a complaint. Fourth, be wary of clone sites — always use the official FBS domain and double-check the URL.
Finally, consider whether the potential benefits of trading with FBS outweigh the risks, especially if you are in a region where mobile money is your only payment method.
We cannot recommend FBS without reservations. The positive reviews are real, and many traders are satisfied, but the negative reviews are too specific and too numerous to dismiss. If you do decide to trade with FBS, do so with money you can afford to lose, and never deposit more than you are willing to risk. The 'Guarded' rating is not a red light, but it is a yellow one — proceed with your eyes open.
What real traders report
Aggregated from 10,114 independent reviews across Trustpilot and Forex Peace Army.
- Withdrawals · 156 mentions
- Speed · 148 mentions
- Deposits & funding · 83 mentions
- Customer support · 70 mentions
- Platform & app · 54 mentions
- Withdrawals · 129 mentions
- Deposits & funding · 101 mentions
- Platform & app · 80 mentions
- Customer support · 68 mentions
- Spreads & fees · 67 mentions
The aggregated industry scores show a stark contrast: Trustpilot rates FBS 4.3/5, while Forex Peace Army gives a low 2.5/5, and the real-review picture is mixed, with many positive comments on speed and withdrawals but also serious complaints about support and trust issues.
Scam-risk findings
- Authorised by Tier-1 regulator(s): ASIC, CYSEC
- Registered in Belize (offshore, light oversight)
- 16 user exposure/complaint reports filed
- Withdrawal complaints in ~36% of recent reviews
Our scoring method is published in full and weighs regulation, fund safety, company age, clone reports, complaints and independent reviews. FXCanary takes no payment from any broker it rates.