FBK MARKETS Deposit & Withdrawal

When you trade with FBK Markets, the crucial moments come when you put money in and when you try to take your profits out. On paper, the broker promotes a range of account types starting from just R20, offering access to MetaTrader 4 with leverage as high as 1:1000. But a deep dive into real user experiences paints a far less rosy picture.

Our investigation into the broker's funding processes reveals a stark contrast between the easy deposit journey and the all-too-often blocked or delayed withdrawals. With an elevated scam risk score of 53 out of 100 and a Trustpilot rating of just 1.7, this broker demands extreme caution. In this dedicated funding review, we break down exactly how deposits and withdrawals work — or fail to work — at FBK Markets, drawing on dozens of verified user reports.

FBK Markets publicly lists only one deposit method: Skrill. No credit cards, no bank transfers, no other e-wallets — just Skrill. For a broker that claims to serve retail traders, this is an unusually narrow funding corridor. It raises an immediate red flag about the broker's banking relationships and liquidity.

The account types offer a sliding scale of deposit minimums. The Micro account can be opened with just R20, while the Zero Spread, ECN, Standard and Bonus 100 accounts all set the floor at R100. These low entry points are clearly designed to attract novice traders. But a low barrier to deposit does nothing to guarantee a smooth exit.

Beyond the Skrill mention, we found no information about deposit fees, processing times and whether other methods are available on request. In our view, this lack of transparency is the first warning sign that funding with FBK Markets is not straightforward.

Even putting money into your trading account can be a headache. User reviews detail multiple instances where deposits were deducted but never credited to the trading balance. One trader reported depositing R665 via Bitcoin Wallet; the money came out but never reflected on MT4. The broker allegedly claimed the deposit was declined, yet the funds were gone.

Another reviewer described a similar experience with a smaller R50 test deposit — the same thing happened months later. This pattern points to serious back-office failures, or worse, deliberate fund misappropriation. When a broker cannot reliably process incoming payments, how can traders trust it with larger sums?

We note that FBK’s company record shows zero employees. This may explain why deposit issues go unresolved: there may simply be no dedicated staff to reconcile transactions. Regardless, the result is the same: real money vanishes without a trade ever being placed.

To withdraw your funds, you need to know what options are available and what conditions apply. At FBK Markets, the withdrawal methods page is conspicuously empty. Our research found no published list of withdrawal channels, no instant processing promises and no fee schedule.

In our experience, legitimate brokers make withdrawal terms crystal clear. They want you to feel secure that you can get your money back. The complete absence of this information at FBK Markets forces traders to rely on support agents — and as we will see, those interactions often end in frustration.

Users report being asked to switch withdrawal methods after one fails. One international client was told their EFT withdrawal wouldn't work and they had to use Bitcoin instead. This ad-hoc approach is a hallmark of brokers that do not have stable banking arrangements, and it puts your capital at risk.

Of the 26 reviews that specifically mention withdrawals, 18 are negative — a staggering 69% complaint rate. These are not isolated grumbles; they form a consistent narrative of delayed, declined or entirely lost payouts.

One trader stated bluntly: ‘I have made withdrawal 10 days go still on pending.’ Another recounted how their withdrawal was repeatedly declined with no clear reason, then they were instructed to try Bitcoin. Even after waiting a month, one user finally got their money — after describing the process as ‘so delayed.’

A particularly disturbing pattern emerges around declined withdrawals: several users report that after they cancelled a withdrawal request, the funds never returned to their trading account. ‘I declined my withdrawal but my funds don't reflect on my account,’ one reviewer wrote. This is a critical red flag. It suggests the broker's system does not properly release funds back once a withdrawal is initiated, effectively locking in your balance.

The positive experiences, while real, are heavily outweighed. A few users claim ‘fastest withdrawals I've seen’ and ‘never had a problem.’ But these appear to be the exception, often accompanied by disclaimers like ‘use micro accounts’ — implying that other account types might not be as reliable. Given the volume of complaints, we cannot dismiss the withdrawal failures as routine delays.

It is a tale as old as the retail forex industry: deposits are instant and frictionless, but withdrawals face a gauntlet of obstacles. At FBK Markets, this pattern is unmistakable. The broker's bonus accounts — like the Bonus 100 — are cited in reviews as particularly problematic, with traders claiming their balances are cleared without hitting stop-loss levels.

One reviewer said: ‘Their 100% deposit accounts are the worst, they will clear your balance without even reaching your stop.’ Combined with reports of profitable traders having their accounts terminated, a picture emerges of a broker that welcomes deposits but fights payouts tooth and nail.

Even the few positive withdrawal testimonials often carry caveats. The trader who praised the broker for teaching ‘consistency through not depositing big funds’ may have unknowingly revealed a survival strategy: keep your balance low to stay under the radar. This is not how a trustworthy broker operates.

When users chase their withdrawals, they report hitting a wall of scripted excuses. The standard line is ‘it takes 24 business hours,’ which quickly stretches into days and weeks. One frustrated customer wrote: ‘After I traded NFP on 4 August 2023 I been waiting for my withdrawal that says status error to be fixed … they said to me it take 24 business hours.’ The error was never fixed.

Support agents, while praised by some for their politeness, often fail to resolve funding issues. A common experience is sending ‘numerous messages to get a response’ and receiving no satisfying answers. The 30 positive support mentions largely relate to general assistance, not withdrawal-related help. When money is on the line, the support facade crumbles.

We also noted the company’s official address is a physical office in Midrand, but with zero employees, it’s questionable whether anyone is actually there to handle compliance or payment processing. This likely contributes to the endless waiting game.

Given the mountain of evidence, FXCanary advises extreme caution before funding an account with FBK Markets. If you choose to proceed, treat it as a high-risk experiment and never deposit more than you can afford to lose.

First, test the waters with the smallest possible deposit — R20 on a Micro account. Immediately attempt a withdrawal of most of that amount to verify the broker’s payout reliability. Do not accept bonus offers, as they come with opaque terms that trap your funds.

Second, document every transaction and communication. Take screenshots of your deposit confirmations, withdrawal requests and chat logs. Should you face problems, these will be essential for complaints to the FSCA or your payment provider.

Third, verify the broker’s regulatory status directly on the FSCA website. While FBK Markets holds license number 49769, that license permits derivatives trading — it does not guarantee the safety of your deposits or the integrity of the broker. In fact, with zero employees and a torrent of withdrawal complaints, we question whether the entity has any meaningful operations.

Finally, consider established, well-regulated brokers with transparent banking and a long track record of honoring withdrawals. The allure of high leverage and low minimums is not worth the risk of never seeing your money again.