CuentaFX

CuentaFX is a retail forex and CFD broker established on April 26, 2024, and registered in the Comoros Union. The company operates under the legal entity Rox Trader Inc, with a registered address at Bonovo Road – Fomboni, Island of Mohéli. The broker is relatively new, with a limited track record in the industry.

As an offshore broker, CuentaFX falls outside the regulatory frameworks of major financial hubs such as the FCA, CySEC, or ASIC. It claims to be regulated by the Comoros authorities under license number BFX2024018, but this jurisdiction does not offer the same level of investor protection or oversight as Tier-1 regulators. The broker's risk warning acknowledges the high-risk nature of leveraged trading.

CuentaFX offers a segmented account structure with eight account types divided into Retail and Professional categories. Professional accounts – Vip, Gold, Silver, and Classic – all offer a maximum leverage of 1:400, which is significantly higher than typical retail leverage caps in regulated markets. Retail accounts mirror the same tiers but with a maximum leverage of 1:30, aligning with standard retail protections in jurisdictions like the EU.

The broker does not disclose minimum deposit requirements for any of these accounts on its website. The lack of deposit information may indicate flexibility or that this information is provided upon account registration. The classification of Professional versus Retail likely hinges on client categorization, though specific eligibility criteria are not published.

CuentaFX markets itself as providing access to multiple asset classes through CFDs, including forex, stocks, commodities, indices, and cryptocurrencies. The broker claims over 30 stock CFDs, 15+ commodity CFDs, and 10+ index CFDs, along with popular cryptocurrencies like Bitcoin and Ethereum. The offering is relatively broad for a new offshore broker, though the actual number of instruments may differ from marketing claims.

The broker does not explicitly name the trading platform(s) it uses on its website. Common options for similar brokers include MetaTrader 4/5 or proprietary web-based platforms. Without clear specification, traders should verify platform availability before committing funds. The broker emphasizes accessibility via PC, Mac, tablet, and smartphone.

CuentaFX provides a UK-based phone number (+44 203 150 2 347) and a contact form on its website. Support hours are listed as Monday to Friday, 12:00 to 21:00 GMT. The broker claims a 'dedicated support team' committed to assisting traders, though no details are given about language options or response times. The contact form requests basic personal information but does not indicate the speed of reply.

CuentaFX is regulated solely by the Comoros Union, a jurisdiction known for minimal oversight and a lack of formal investor compensation schemes. The broker holds a license from the Mwali International Services Authority (MISA), which is often associated with offshore forex brokers. This regulatory status means clients have limited recourse in case of disputes or broker insolvency.

The broker's own risk disclosure warns that CFDs involve a high risk of losing money rapidly, and that most retail investors lose money when trading them. Given the absence of strong regulatory safeguards, traders should approach CuentaFX with caution and be fully aware of the risks involved.

As a newly established broker founded in 2024, CuentaFX has no independent user reviews or third-party audit results available in the public domain. The website contains placeholder statistics (all zeros), which may indicate that the broker is still building its operational infrastructure. The lack of verified client testimonials or historical data makes it difficult to assess the broker's reliability and service quality.

In FXCanary's assessment, the broker's profile shows significant risk due to its recent establishment, unregulated status, and offshore licensing. While the broker makes promises of transparency and fairness, these claims cannot be independently verified at this time. Traders considering CuentaFX should conduct thorough due diligence.