Brokers  /  CityIndex

CityIndex

Severe riskForex / CFD broker
🇸🇬 Singapore · 5-10 years · since 2019-06-25 · GAIN Capital Singapore Pte Ltd
Unregulated
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Independent ratingshow third parties score this broker
WikiFX1.58/10
Trustpilot0/5
Forex Peace Army/5
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No sign that CityIndex actively operates in your country (United States). If you were solicited from here, be extra cautious — it may be an unregulated approach or a clone.
75
Severe risk
Scam Risk Scoremonitored · 2026-07-28
Lower riskHigher risk
  • No verified regulatory license on file
  • 5 user exposure/complaint reports filed
  • Withdrawal complaints in ~60% of recent reviews
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing8535%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints7812%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment908%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameGAIN Capital Singapore Pte Ltd
Headquarters🇸🇬 Singapore
Founded2019-06-25
Years operating5-10 years
Employees0
Official websitecityindex.com.sg
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods
Withdrawal methods
Instruments
Registered address
1 Raffles Place, #12-62 One Raffles Place – Tower 2 Singapore 048616.

Regulation & licenses · 0

No valid regulatory license found — high caution advised.

Review analysis AI

CityIndex (Singapore) operates without regulatory oversight from any major financial authority, which significantly increases the risk of fraud or malpractice. The broker's association with a well-known global brand does not compensate for the lack of local licensing. FXCanary's severe risk score underscores the need for extreme caution when considering this broker.

Not for
  • Regulation-conscious traders
  • Risk-averse investors
Period:
What users complain about
Where reviewers are from
Hong Kong5

Real user reviews

Where CityIndex operates

Based on its licenses and complaint records.

🇭🇰 Hong Kong 5 complaints

Market presence: WikiFX SkyEye · complaints: our records · licensing: official registers. Where you’re accepted is set by the broker’s own terms — always confirm before depositing.

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About CityIndex

Overview

CityIndex is a broker for forex, CFDs and spread betting. The UK company was formed in 1983, making it an industry veteran with over thirty years of experience. The Singapore entity was founded on 25 June 2019 and is registered at 1 Raffles Place, #12-62 One Raffles Place – Tower 2 Singapore 048616. However, we are not aware of any specific regulatory authorisation for this Singapore branch.

Regulation and Safety

Our records indicate that CityIndex (Singapore) holds no recognised regulatory licence from any major financial authority. This is a significant concern for traders, as regulatory oversight provides important protections, including segregation of client funds and access to dispute resolution schemes. In our assessment, the absence of regulation elevates the risk profile substantially, and traders should approach with extreme caution.

Products and Services

The broker claims to offer forex, CFDs and spread betting, but we have not been able to verify the specific instruments or trading conditions from independent sources. The company description suggests a broad range of products, including indices, commodities, and shares, but without official website data or verified independent information, traders should exercise caution. We recommend obtaining detailed product information directly from the broker before committing capital.

Account Types and Platforms

Information about account types and trading platforms is not available from our verified sources. The broker may offer MetaTrader or proprietary platforms, but we cannot confirm this. Traders should seek detailed information about minimum deposits, leverage, and trading tools directly from the broker. The lack of publicly available details on account specifications adds to the overall uncertainty.

Funding and Withdrawal

Funding methods and withdrawal procedures are not documented in our records. We recommend obtaining this information from the broker before committing capital. The absence of clear information on deposits and withdrawals is a further red flag, as it could indicate potential difficulties in accessing funds. Traders should verify the availability of secure payment methods and any associated fees.

Conclusion

CityIndex (Singapore) presents itself as part of a well-known global brand, but the local entity's lack of regulatory oversight is a major concern. Traders should conduct thorough due diligence, including contacting the broker directly for documentation and verifying any claims made. FXCanary's risk score of 75/100 (Severe) underscores the high level of risk associated with this unregulated entity.

Overview compiled by FXCanary from regulatory records and public data. full CityIndex review