About capital.com
Overview
Capital.com is a CFD (Contracts for Difference) broker that has been operating since December 2018. The company is registered in the Bahamas, with its registered office at #3 Bayside Executive Park, Blake Road and West Bay Street, P. O. Box CB 13012, Nassau. It offers trading across multiple asset classes, including forex, commodities, indices, shares, cryptocurrencies, and ESG instruments.
Capital.com positions itself as a well-regulated broker, holding licences from several financial authorities. The broker provides access to trading platforms such as MetaTrader 4 (MT4) and its own proprietary platform, along with a range of educational resources designed to support traders at different skill levels.
Regulation and Safety
Capital.com is regulated by multiple authorities, which is a key factor for traders assessing safety. The broker holds an ASIC Market Making Licence in Australia, a CySEC Market Making Licence in Cyprus, an FCA Forex Execution Licence in the United Kingdom, a CMA Forex Trading Licence in the United Arab Emirates, a CMA Market Making Licence in Kenya, and an SCB Derivatives Trading Licence in the Bahamas.
This multi-jurisdictional regulatory coverage means that clients may be protected under different compensation schemes depending on their region. However, the level of protection varies, and the Bahamas licence is categorised as offshore regulation, which may offer less stringent oversight compared to tier-1 regulators like the FCA or ASIC.
Trading Platforms and Tools
Capital.com offers trading on MetaTrader 4, a widely used platform known for its advanced charting tools and automated trading capabilities. In addition, the broker provides its own proprietary platform, which is designed to be user-friendly and accessible on both desktop and mobile devices.
The broker also offers a range of trading tools, including risk management features, technical analysis indicators, and educational content such as webinars, articles, and video tutorials. These resources are intended to help traders improve their skills and make more informed decisions.
Markets and Instruments
Capital.com provides access to a broad range of markets, allowing traders to speculate on price movements without owning the underlying assets. The available instruments include forex pairs, commodities like gold and oil, global indices, individual shares, cryptocurrencies, and ESG-focused assets.
This variety enables traders to diversify their portfolios and take advantage of opportunities across different asset classes. The broker also offers competitive spreads and leverage, although specific figures are not disclosed in the available data.
Account Types and Funding
Capital.com offers several account types to cater to different trading needs, including standard retail accounts and professional accounts for eligible traders. The minimum deposit requirement is not explicitly stated, but the broker supports various funding methods, including bank transfers, credit/debit cards, and e-wallets.
Deposits and withdrawals are generally processed efficiently, though some users have reported delays. The broker emphasises the security of client funds and provides support to assist with any funding-related issues.
Customer Support
Capital.com provides customer support through multiple channels, including live chat, email, and phone. The support team is available to assist with account setup, verification, deposits, withdrawals, and technical issues.
User reviews frequently highlight the responsiveness and helpfulness of the support staff, with many naming specific agents who provided exceptional service. However, some users have experienced slower response times during peak periods or when dealing with complex issues.
Who It Is For
Capital.com is aimed at both novice and experienced traders who are interested in CFD trading. The educational resources and user-friendly platforms make it accessible to beginners, while the range of instruments and advanced tools appeal to more seasoned traders.
The broker's multi-regulatory status and positive customer feedback suggest it is a suitable choice for traders who value responsive support and a wide range of markets. However, those who prioritise ultra-fast withdrawals or have had negative experiences with KYC processes may want to consider these factors before opening an account.
Overview compiled by FXCanary from regulatory records and public data. full capital.com review