Brokers  /  CAPEX.com

CAPEX.com

Moderate riskForex / CFD broker
🇨🇾 Cyprus · 5-10 years · since 2019-07-08 · KW Investments Ltd
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CAPEX.com operates in your country (United States) — but holds no local license. You’d likely be onboarded under an offshore entity, which means weaker fund protection. Confirm which entity before depositing.
26
Moderate risk
Scam Risk Scoremonitored · 2026-07-28
Lower riskHigher risk
  • Authorised by Tier-1 regulator(s): CYSEC, FSA
  • 15 user exposure/complaint reports filed
  • Withdrawal complaints in ~26% of recent reviews
Exit Risk
100/100
3 reviews in the last 3 months, 100% negative, 2 withdrawal complaints — negativity rising vs earlier
How this score is calculated — view the open algorithm

A transparent weighted score from objective public data — each factor scored 0–100 (higher = riskier), combined by the weights below.

FactorScoreWeight
Regulation & licensing835%
Company age2215%
Clone / impersonation012%
Withdrawal & exposure complaints10012%
Offshore registration108%
Transparency (site/info/social)010%
Real-user sentiment908%

Based on public regulatory records, industry databases and independent reviews (Trustpilot, Forex Peace Army). Exit Risk reflects recent negative momentum in real reviews. A risk estimate from public data, not a definitive legal judgment; brokers may request a correction.

Company
Legal nameKW Investments Ltd
Headquarters🇨🇾 Cyprus
Founded2019-07-08
Years operating5-10 years
Employees0
Official websitecapex.com
Trading conditions
Avg execution speed0 ms
Avg slippage0
Swap rating
Trading cost rating
Monitored traders0
Monitored orders0
Funding & instruments
Deposit methods · --
Withdrawal methods · --
Instruments--
Registered address
Suite 3, Global Village Jivan's Complex Mahe, Seychelles

Regulation & licenses · 2

RegulatorLicense typeLicense No.RegionStatus
CYSECDerivatives Trading License (MM)292/16CyprusRegulated
FSADerivatives Trading License (EP)SD020SeychellesOffshore Regulation

Account types · 3

AccountMax leverageMin. depositMin. spreadCommissionEA
Signature --$25.000----
Original --$5.000----
Essential --$1.000----

Review analysis AI

Rating mismatch — Industry-tracker scores run far higher than real users do (gap 1.51)

The overwhelming sentiment in real reviews is negative, dominated by allegations of blocked withdrawals, aggressive sales tactics, and loss of funds. While a minority of users report a satisfactory experience with good platform features and successful withdrawals, the large volume of scam and withdrawal complaints casts serious doubt on the broker's reliability. The stark contrast between a 1.2 Trustpilot score and a 4.556 FPA rating underscores the polarized user experience.

Best for
  • Experienced traders comfortable with high minimum deposits and aggressive sales calls
  • Traders seeking high leverage (up to 1:300) and a wide range of CFDs
Not for
  • Beginner traders who need responsive customer support and easy withdrawals
  • Traders sensitive to phone harassment or high-pressure sales
  • Those who prioritize low minimum deposits and transparent fee structures
Period:
What users complain about
What users praise
Where reviewers are from
🇬🇧 GB19
🇦🇪 AE14
SA12
🇵🇱 PL11
🇺🇸 US8
🇩🇪 DE7
Positive vs negative · last 12 months Pos Neg
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun

Real user reviews

Where CAPEX.com operates

Active across 36 markets (by market presence). Licensing rarely covers all of them — where it isn’t locally licensed, you’re onboarded under an offshore entity with weaker protection.

🇺🇬 Uganda
🇨🇴 Colombia 2 complaints
🇺🇸 United States
🇲🇽 Mexico 6 complaints
🇳🇬 Nigeria
🇻🇳 Vietnam 1 complaint
🇨🇿 Czechia
🇮🇳 India
🇵🇪 Peru 1 complaint
🇪🇸 Spain EEA
🇸🇦 Saudi Arabia
🇨🇱 Chile 1 complaint
🇧🇷 Brazil
🇪🇬 Egypt
🇿🇦 South Africa
🇦🇷 Argentina 1 complaint
🇩🇲 Dominica
🇵🇰 Pakistan
🇨🇾 Cyprus Licensed
🇸🇨 Seychelles Licensed
🇪🇨 Ecuador 2 complaints

🇪🇺 Passported across 16 EU/EEA countries under its EU license.

Market presence: WikiFX SkyEye · complaints: our records · licensing: official registers. Where you’re accepted is set by the broker’s own terms — always confirm before depositing.

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What CAPEX.com says about itself as stated by the broker · not independently verified by FXCanary

Regulation and Licensing

CAPEX claims to be regulated by two authorities: the Cyprus Securities and Exchange Commission (CySEC) under license 292/16, and the Seychelles Financial Services Authority (FSA) under license SD020. The broker states that this dual regulation provides a high level of client protection and oversight.

Account Tiers

The broker advertises three account types: Signature (minimum deposit $25,000), Original ($5,000), and Essential ($1,000). According to CAPEX, these tiers offer varying levels of service and trading conditions, though specific spreads, leverage, and commissions are not publicly disclosed for each tier.

Trading Conditions

CAPEX promotes access to forex, bonds, commodities, ETFs, shares, and indices with leverage up to 1:300. The broker states that the minimum deposit is $100 on the MT4 platform, and that it offers a fast, reliable trading environment with quick order execution.

Bonuses and Promotions

The company offers bonuses such as a 100% deposit match, claiming that these promotions give traders additional capital to trade with. CAPEX also emphasizes its educational resources, including the CAPEX Academy, and free trading tools to help beginners.

About CAPEX.com

Company Overview

CAPEX.com is the online trading brand of KW Investments Ltd, a company incorporated in 2019 and headquartered in Cyprus, with a registered office in Seychelles. The broker offers contract for difference (CFD) trading on a variety of asset classes, including forex, bonds, commodities, ETFs, shares, and indices. CAPEX is regulated by two financial authorities: the Cyprus Securities and Exchange Commission (CySEC) and the Seychelles Financial Services Authority (FSA).

Regulation and Safety

CAPEX holds a CySEC derivatives trading license (no. 292/16), which is a full MiFID II passporting license within the European Economic Area. This means the broker must comply with strict capital adequacy, client fund segregation, and reporting requirements. Additionally, the company holds an offshore regulation from the FSA in Seychelles (license SD020). While the CySEC license provides a solid regulatory framework, the FSA license is less stringent and considered offshore regulation. Traders should be aware of the different levels of protection each license offers.

Account Types and Minimum Deposits

CAPEX offers three live account tiers: Essential ($1,000 minimum deposit), Original ($5,000), and Signature ($25,000). Each tier is designed to cater to different trader profiles, from beginners to high-net-worth individuals. Additionally, the broker advertises a standard account with a minimum deposit of $100 on the MetaTrader 4 (MT4) platform, providing a low-cost entry point. The accounts differ in terms of spreads, commissions, and services, though specific details on these variables are not publicly listed.

Trading Platforms and Instruments

CAPEX provides the popular MetaTrader 4 (MT4) platform, known for its advanced charting tools, automated trading capabilities, and user-friendly interface. The broker also offers its proprietary web and mobile platforms. Traders can access over 2,000 CFDs on major and minor forex pairs, indices, commodities (gold, oil, silver), share CFDs from global companies, and ETFs. The maximum leverage available is up to 1:300, though this varies by instrument and client jurisdiction.

Deposits and Withdrawals

CAPEX supports a variety of deposit methods, including credit/debit cards, bank transfers, and electronic wallets (specific providers are not disclosed). Withdrawals are processed via the same method used for deposit, and a commission of €20 applies to each withdrawal. The minimum deposit for the MT4 platform is $100, while the tiered accounts require higher initial deposits. The broker processes withdrawal requests typically within one business day, though actual timeframes depend on the payment provider.

Client Suitability

CAPEX is positioned as a broker for both beginners and experienced traders, offering educational resources through its CAPEX Academy and a range of analytical tools. However, the high minimum deposits for the premium accounts may deter retail traders with limited capital. The broker's dual regulation and long operating history (since 2019) add a degree of legitimacy, but the FSA license and a pattern of user complaints warrant caution. Traders who value low-cost entry and straightforward account structures may find the $100 MT4 account appealing.

Overview compiled by FXCanary from regulatory records and public data. full CAPEX.com review