bidx Deposit & Withdrawal

When we at FXCanary set out to review bidx, the funding side of the operation was always going to be central. A broker can offer the slickest platform and the most persuasive marketing, but if clients cannot get their money back, everything else is meaningless. Our investigation into bidx's deposit and withdrawal processes paints a deeply concerning picture, one that aligns with the classic red flags of a high-risk operation.

bidx, operating under the legal entity Berkeyley IDX International Limited, is a young company, founded in April 2024 and registered in Belize. It presents itself as a platform for copy trading, a model that has become popular among retail traders seeking to mirror the strategies of more experienced traders. However, the user experience, particularly around funding, tells a very different story from the glossy promises. With a Trustpilot score of 2.3 out of 5 and a significant number of withdrawal complaints, we believe it is essential to dissect the funding mechanisms and, more importantly, the reliability of withdrawals, before any trader considers depositing a single dollar.

From the structured data we have, bidx does not disclose its deposit methods or minimum deposit requirements. This lack of transparency is itself a warning sign. Legitimate brokers typically provide clear information about how clients can fund their accounts, including bank transfers, credit/debit cards, and e-wallets, along with any associated fees and minimum amounts. The absence of such details makes it difficult for traders to plan their funding and raises questions about the broker's operational transparency.

We attempted to find this information on the bidx website, but the details are not publicly available. In our experience, this is unusual for a regulated broker, which would be required to disclose such terms. For a broker with no verified license, the omission is particularly concerning. Traders are left to guess how to deposit, and more importantly, they are left in the dark about the terms that might affect their ability to withdraw funds later. We advise any potential client to treat the lack of disclosed deposit information as a red flag and to seek clarity before committing any funds.

Just as with deposits, bidx does not disclose its withdrawal methods or any associated fees. This is a critical gap in information. In the world of forex and CFD trading, withdrawal fees and processing times are standard terms that traders need to know. Without this information, traders cannot assess the true cost of accessing their own money. More importantly, the absence of clear withdrawal terms often masks a more serious problem: the broker may have no intention of honoring withdrawal requests in a timely manner, or at all.

Our review of user complaints reveals that this is not a theoretical concern. Multiple users report initiating withdrawals and then facing silence from the broker. One user stated, "Initiated a withdraw on December 10th. After 8 business days it is still pending. Messaged them on the 20th and have had no reply." Another user described the company as a "Major SCAM company" that "gone completely silent when I kept asking them status of my withdrawal." These are not isolated incidents; they form a pattern that suggests a systemic failure in the withdrawal process.

The most damning evidence against bidx comes from the real experiences of its users. Our analysis of the withdrawal-related complaints found that 4 out of 5 mentions were negative, with zero positive mentions. This is an overwhelmingly negative signal. Users describe a range of problems, from unresponsive support to outright refusal to release funds. One user reported being told they had to pay the trader an upfront 10% before funds would be released, a demand that is highly irregular and a classic sign of a scam.

Another user, who gave a 1-star rating, wrote: "Horrible company. It is literally a scam I contacted the FBI investigation department to try and shut them down." While we cannot verify the FBI contact, the level of frustration and the allegation of fraud are serious. The user went on to warn others to "run as fast as you can" if contacted by the company. These testimonials, taken together, paint a picture of a broker that is either unable or unwilling to process withdrawals, leaving clients stranded without access to their funds.

One of the most alarming complaints we found involves a user who was told they had to pay the trader an upfront 10% before their funds would be released. This is a textbook scam tactic. Legitimate brokers never require clients to pay a percentage of their own funds to a third party, such as a copy trader, before releasing a withdrawal. This demand is not only unethical but also illegal in most regulated jurisdictions. It is a clear attempt to extract more money from an already vulnerable client.

The user who reported this wrote: "Was told that I had to pay the trader up front 10% before the funds were released. Customer service is slow but has anyone payed the up front 10% and received the funds? That is my main concern." This question remains unanswered, but based on the pattern of other complaints, it is highly unlikely that paying the 10% would result in a successful withdrawal. We strongly advise any trader who encounters such a demand to cease communication with the broker and report the incident to the relevant authorities.

Speed is a critical factor in any withdrawal process. Traders expect their funds to be returned within a reasonable timeframe, typically a few business days. At bidx, however, the processing times appear to be excessively long, if they happen at all.

One user reported initiating a withdrawal on December 10th and, after 8 business days, the status was still pending. They messaged the broker on the 20th and received no reply. This is a clear indication that bidx is not prioritizing withdrawal requests.

Another user noted that they had been waiting for days without any response from support, despite the broker's banner claiming "We respond immediately." This disconnect between the broker's promises and the actual user experience is a major red flag. In our assessment, a broker that cannot process withdrawals in a timely manner is either operationally incompetent or deliberately stalling. In either case, it is not a safe place for traders' funds.

When withdrawal issues arise, the first line of defense for a trader is customer support. At bidx, however, support appears to be virtually non-existent when it matters most. Our analysis of customer support complaints found 3 negative mentions out of 4 total, with only 1 positive mention. The positive mention was from a user who was "satisfied as a copy trader" and found the support "agile and responsive." However, this positive experience is vastly outnumbered by negative ones.

Users report contacting support via the chat interface multiple times and receiving no response for days. One user wrote: "I have contacted support via their chat interface multiple times now and have not gotten a response for days, while their banner says 'We respond immediately'." Another user stated: "According to them, they respond immediately to messages. I've gone 4 days without a response." This unresponsiveness is particularly concerning when it coincides with withdrawal requests, as it suggests that the broker is avoiding communication to delay or deny payouts.

Underpinning all of these issues is the fact that bidx has no verified license on file. Our cross-check of regulatory databases found no license for Berkeyley IDX International Limited. This means that the broker is not subject to oversight by any financial regulator, and clients have no recourse to a regulatory ombudsman if things go wrong. In the event of a dispute, traders are essentially on their own.

The lack of regulation also explains why bidx can operate with such impunity. Without a license, there are no minimum capital requirements, no mandatory segregation of client funds, and no requirement to adhere to fair trading practices. This creates an environment where the broker can ignore withdrawal requests, demand upfront payments, and provide subpar customer support without fear of regulatory consequences. For traders, this is a perilous situation, and we cannot overstate the risks involved.

Given the overwhelming evidence of withdrawal problems at bidx, our advice is clear: do not deposit any funds with this broker. The risk of losing your money is simply too high. If you have already deposited funds and are facing difficulties withdrawing, we recommend taking the following steps.

First, document all communications with the broker, including screenshots of chat logs and emails. Second, attempt to withdraw your funds immediately, and if the request is ignored, escalate the matter to your payment provider or bank, which may be able to reverse the transaction. Third, report the broker to the relevant authorities, such as the Financial Conduct Authority (FCA) in the UK or the Securities and Exchange Commission (SEC) in the US, even if the broker is not regulated by them, as they may be able to assist or warn others.

For traders seeking a safe and reliable broker, we strongly recommend choosing a fully regulated entity with a proven track record. Look for brokers that are licensed by reputable regulators such as the FCA, ASIC, or CySEC, and that have transparent withdrawal policies. Always read the fine print and test the withdrawal process with a small amount before committing larger sums. In the case of bidx, the red flags are numerous and severe. Our FXCanary Scam Risk Score of 75/100 reflects the high likelihood that this broker is operating as a scam, and we urge all traders to steer clear.