ACU Bullion Limited

ACU Bullion Limited is a precious metals trading firm established on 29 June 2022 and headquartered in Hong Kong. The company operates as a member of the Hong Kong Gold Exchange (HKGX) with membership number 015, focusing on margin trading in gold and silver as well as gold bar retail services. It positions itself as a 24-hour online service provider for retail clients interested in leveraged spot precious metals trading.

The broker's registered address is Room 1-10, 1st Floor, ACU Building, 88 Bonham East Street, Sheung Wan, Hong Kong. Its official website is acughk.com, and it provides telephone support at (852) 2808 0003. The company was founded relatively recently in 2022 and has limited independent user reviews available online.

ACU Bullion reports being regulated by the Hong Kong Gold Exchange (HKGX) under the classification 'Precious Metals Trading (AGN)' with a status of 'Regulated'. HKGX is a self-regulatory organization for precious metals trading in Hong Kong, not a government financial regulator like the HKMA or SFC. This means the broker operates under a membership-based regime rather than direct oversight by a statutory body.

The regulatory framework is specific to precious metals trading, so the broker does not hold authorization for forex or other asset classes. Traders should understand that HKGX regulation is industry-specific and differs from the broader regulatory standards applied to retail forex brokers in jurisdictions such as the UK or Australia.

According to the broker's website, ACU Bullion offers two account types, though only one—the General Trading Account—is detailed publicly. This account allows trading of spot gold and silver with specified contract sizes and lot limits. The broker provides the MT5 trading platform for desktop and mobile devices, a common choice for retail forex and CFD brokers.

The platform download is available directly from the website, and clients log in using their ACU Bullion trading account credentials. No information is provided about demo accounts, leverage ratios, or margin requirements on the public-facing pages reviewed.

ACU Bullion exclusively offers precious metals instruments: spot gold (XAUUSD) and spot silver (XAGUSD). The contract size for gold is 100 troy ounces per lot, and for silver 5,000 troy ounces per lot. Minimum trade size is 0.1 lot (10 oz gold / 500 oz silver), and maximum trade size is 20 lots for gold and 10 lots for silver.

The broker lists spreads of US$0.50 for gold and US$0.05 for silver, but notes these are indicative and subject to market fluctuations. Stop and limit orders must be placed at least US$2 away from the current market price, with potential widening before important news events. These conditions are typical for a market-maker or ECN model in the precious metals space.

Funding is handled via bank wire transfer to a corporate account at Bank of Communications (Hong Kong) Ltd. Deposits are accepted in USD, HKD, and CNH, and the broker requires the remitter's name to match the account holder's name—no third-party or cash deposits are allowed. The company does not mention credit/debit cards, e-wallets, or other electronic payment methods on its website.

Withdrawals are processed upon request through customer service, subject to verification of account information. The broker states that spot precious metal accounts are denominated in USD, so conversion to HKD or another currency is applied at the day's exchange rate. There are no explicit fees or processing times disclosed on the website.

ACU Bullion provides customer support via telephone hotline and email, as listed on its contact page. The hotline is (852) 2808 0003, and an email address is provided (though obscured in the web snippet). The broker claims to offer 24-hour online service and telephone consultation.

There is no live chat feature evident on the website, and support is primarily in English and likely Chinese given the Hong Kong base. The FAQ section addresses basic trading and platform queries, but detailed support documentation is limited. The overall level of support transparency is moderate.